Customer Service Administrative Assistant
Resume:
Edward Justo
*** ** ***** ******* • Weston, FL **326 • 954-***-**** • ********@*****.***
EDUCATION
UNIVERSITY OF FLORIDA, Gainesville, Florida
B. Sc., Marketing & Sport Management ……………………… 2007 – 2011
• Graduated Cum Laude with a 3.77 GPA, Dean’s List 2007 - 2011
EXPERIENCE
Royal Caribbean International, Miami, Florida
Sales/Marketing Intern …………………………………….. June 2012- Present
• Developed marketing tools for Personal Vacation planners
• Data analysis and input including Managerial reports using Microsoft Excel.
FLORIDA SPORTS FOUNDATION, Tallahassee, Florida
Intern & Administrative Assistant ………………….. Aug. 2011 – May 2012
• Organized and managed the Florida International Senior Games which hosted over 2,000 senior athletes.
• Marketing research on Lakeland area for promotional material for the Senior Games.
• Set up and break down of 23 Sports during the Senior Games.
• Computer database input working with Microsoft Excel, Word, PowerPoint, and Publisher.
CVS PHARMACY, Jonesville, Florida
Pharmacy Technician ………………………………………. Sept. 2008 - 2011
• Collaborated with a group technicians and pharmacists to provide customers with medication along with great customer service.
• Promoted from Pharmacy Service Associate to Technician.
• Top 5% of all CVS stores nationwide in Store Execution.
• Successfully addressed insurance and customer complications and issues.
GAINESVILLE SPORTS COMMISSION, Gainesville, Florida
Field Experience Volunteer…………………………………… Jan. – Apr. 2011
• Responsible for spectator entry operations during events.
• Managed concessions and handled transactions.
• Participated in build and break down construction for wide variety of sporting events.
RELEVANT EXPERIENCE
FLORIDA SMART KIDS, Gainesville, Florida
Private Tutor …………………………………………………... Oct. – Dec. 2010
• Improved the reading comprehension of one kindergarten student from 3 letters to 26 letters.
• Time management and one-on-one learning skills applied to teaching.
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