Gordon L. Foster
Bean Station, TN 37708
865-***-****(H)
**********@*****.***
Summary
Accomplished Shipping Manager with a unique perspicacity of skills from positions in Transportation, Information Technology, and Telecommunications. Superlative pragmatic analytical skills for identifying problems, developing process improvements, implementing new technologies to meet business objectives and support growth. My experience has given me the knowledge, training, and leadership skills needed in
any business environment to grow it for the future.
Specialties:
Transportation Contract Negotiating.
Inventory Management, Analysis and oversight.
Served as subject matter expert for all transportation related needs and issues.
Freight bill auditing and review.
Escalation point of contact for all freight related issues, i.e. late shipments, returns, or unpaid bills.
Multidepartment point of contact for transportation issues.
Multi-location warehouse management.
Ad hoc freight reporting and analysis.
Experience
Shipping Manager at Nashua, a Division of Cenveo, Inc.
June 2002 - January 2012 (9 years 8 months)
Multiple distribution center responsibility both inbound and outbound.
Managed department resources, providing focus, motivation and encouragement to direct reports.
Excellent interpersonal skills and the ability to effectively communicate with and relate to all levels both within and outside the organization.
Responsible for an annual freight spend of $12,000,000
While maintaining an open door policy with all carriers regularly meet with each of the core carriers to review performance.
Managed carriers to attain a 99.8% on time performance.
Work with AP weekly to audit freight bills.
Weekly review of abnormal freight bills that require manual approval.
Analyze transportation data to report on carrier performance and research improvements.
Experience dealing with big box retailers and reduced our non-compliance charges by 95%.
Project manager for a package consolidation opportunity concluding in the cessation of a departmental reduction in force.
Worked directly with our internal programmers to streamline 2 of the primary shipping functions saving the company over $82,500.
Daily review of outgoing shipments to verifying routing accuracy.
Worked with sales on new business quotes to provide best possible transportation cost.
Multitask and balance multiple projects at once with frequent interruptions.
Make strategic cost effective decisions while managing the day to day personnel performance.
Strong attention to detail.
Strong sense of urgency and results orientated.
Excellent relationship building skills.
Highly motivated and proactive.
Work independently on assigned tasks as well as to accept direction on given assignments.
Maintained a high level of accuracy in a fast paced and high volume environment.
Proficient knowledge of various software suites including Microsoft Word, Excel, Outlook, UPS Quantumview, FedEx Ship Manager, Kronos timekeeping software and Crystal Reports.
System Administrator, Wireless Technician / Central Office Technician at OTZ Telephone Cooperative
October 1998 - August 2001 (2 years 11 months)
Coordinated/directed several innovative projects including:
Installing and implementing 1st DSL product in Kotzebue Designed and installed from central office to the end user OTZ's ADSL offering to the residents of Northwest Alaska
encompassing 6 Central Offices.
Utilized extensive IT knowledge to implement and install the network for OTZ Telephone's new three story building.
Regional DAMA Technician / Cable Installer at General Communications, Inc.
October 1996 - October 1998 (2 years 1 month)
Maintained the Regional Long Distance Earth Station in Kotzebue, AK.
Performed daily, monthly, and annual maintenance on all DAMA sites and installed/maintained all data circuits supplies to commercial customers throughout the region.
Traveled outside the region to the North Slope during emergency outages to restore long distance service.
Used technical experience and diagnostic skills to install, maintain, troubleshoot, repair, test, and disconnect telecommunication systems for this large company
servicing both private/corporate customers throughout the Northwest Alaska region.
TVRO Installer / Office Manager / Dispatcher at Horizon Satellite Systems
October 1993 - October 1996 (3 years 1 month)
Installed Home Satellite systems, DBS Satellite systems, and Home Theater Systems.
Installed DBS Satellite systems on luxury motor homes including Country Coach, Beaver, Monaco, and Marathon; worked extensively with motor home manufacturers
to pre-install wiring in order to facilitate satellite system installation.
Managed administrative duties including directing, training, and scheduling the installation crews and performing daily office responsibilities from sales
to technical phone support.
Skills:
Team Building
Operations Management
Analysis
Logistics
Telecommunications
Supply Chain
Routers
Transportation Management
Freight Contracts
Logistics Management
Warehouse Management
Inventory Management
Transportation
Customer Service
Problem Solving
Process Improvement
Microsoft Office
Education
Walters State Community College
Information Technology, 1986 - 1989
Lakeway Christian School
High School Diploma, 1982 - 1986
Recommendations:
“Outstanding manager, Gordon worked for me for 10 years. Proved himself as a leader and was promoted to shipping manager the last 5 years he worked under me. Provided best in class service to the company and their customers. Go to guy when you needed the job done.” April 20, 2012
- Mark Scates, Director of Logistics, Nashua Corporation managed Gordon at Nashua, a Division of Cenveo, Inc.
"I’ve had the pleasure of working with Gordon Foster for many years. He is honest and true to his word. Every decision he made was in the best interest of his company. His strengths include analytical skills, problem solving and implementation of improvement processes. He managed the multiple processes for the Shipping Department at Nashua. He used his interpersonal skills to develop Partnerships with local Freight Carriers. Those relationships allowed Nashua to meet their objectives of on time performance while lowering freight cost. All freight related issues filtered through him. He used his relationships with carriers to resolve these issues to avert business loss.
He scheduled routine meetings with Carriers to discuss performance, billing issues and customer charge backs. He’s expectations were made clear to all. The shipments would be routed to carriers who provided on time service & cost savings to Nashua."
Daniel Prince, Gen Ops Mgr, YRC Freight,
"During my time as senior manager of Nashua I worked with Gordon Foster. Gordon was instrumental to the success of a relocation project that was completed in record time and with no interruption in service to our customers. He has outstanding people skills, and was always the go to guy when execution and results were critical. I strongly recommend Gordon for any position that would require a self-starting leader with great people and communication skills."
Jeff Trump, Vice President Operations-PrintXcel, Printegra, Nashua & RX
Technology, managed Gordon indirectly at Nashua, a Division of Cenveo, Inc.
"Our groups worked together on critical and time sensitive matters on a regular basis and we relied heavily on Gordon's expertise in the plant and shipping arena. Gordon was effective at realizing and balancing the needs of our customers and the company initiatives. Gordon also provided world class direction and support for his team as a manager and if something needed done, it would be."
Lynne Hannon (Bouge), Manager, Customer Service Account Management, Nashua, a Cenveo Company, worked directly with Gordon at Nashua, a Division of Cenveo, Inc.
"Gordon is very responsive both to the needs of our sales reps and the customers we serve. I can always depend on him getting the job done on time and accurately."
Dave Hanley, Sales Rep, Nashua Corporation, worked directly with Gordon at Nashua, a Division of Cenveo, Inc.
"Gordon Foster is by far one of the best Distribution Center Managers I have ever worked with. He was available to me and my team 24 hours a day and he always helped us without hesitation. Gordon is customer focused and has a work ethic second to none."
Mark Gorke, Director Customer Support and Inside Sales, Nashua Corporation, worked with Gordon at Nashua, a Division of Cenveo, Inc.
"I had the good fortune to be familiar with Gordon's competencies during his employment at the Nashua acquired business unit of Cenveo. Gordon could always be counted to resolve issues from simple to very complex due to his skill and creativity; always staying on point until the issue was resolved. Given the opportunity, I would absolutely re-employ Gordon."
Tom Harshman, VP, Logistics & Trans., Cenveo, managed Gordon indirectly at Nashua, a Division of Cenveo, Inc.
"I worked with Gordon at Nashua for close to 2 years and found him to be a perfect gentleman. He was always accessible and fair when negotiating and solving problems."
John Scerbo, Executive VP/Partner, Daybreak Express, was a consultant or contractor to Gordon at Nashua, a Division of Cenveo, Inc.
"Gordon always went above and beyond what was asked of him and if he said he was going to do something it was done and done correctly. Gordon was a person you could rely on for whatever you needed, even it wasn't part of his job Gordon found a way to get you an answer. Gordon is an asset and a very hard worker."
Holly Czapiga-Kacprowicz, Customer Service Manager, Nashua Corporation, worked with Gordon at Nashua, a Division of Cenveo, Inc.
"In my years working with Gordon you can say one thing that sums him up. He cares. He cares about the company. He cares about the customers; He cares about keeping his commitments. He cares about his co-workers. He was my go to guy when I needed something done. If I had the opportunity I would hire him in a heartbeat. Mike Dies"
Mike Dies, Vice President, Sales and Marketing, NASHUA CORPORATION (formerly
Rittenhouse Corp, managed Gordon indirectly at Nashua, a Division of Cenveo, Inc.
"I highly recommend Gordon Foster. Gordon has always been results oriented and responded to requests with detailed information in a very timely manner. He has always exceeded my expectations and has always been a true professional in all my dealings with him."
Vince Hanhold, VP, National Accounts, Nashua Corporation, a division of Cenveo, worked with Gordon at Nashua, a Division of Cenveo, Inc.
"Gordon was capable and knowledgeable in all areas he managed. He was a huge asset to our team and went above and beyond to follow through not just in his area but to support other functional areas as well. In a highly competitive environment Gordon was willing and able to accept change as a way of life and was able to quickly adapt, support and lead process changes. Gordon set the tone as Shipping Manager and created an environment of co-operation. He managed to follow through on functional tasks while seeing the big picture. Gordon will continue to be successful in whatever he chooses to do. He is a rare combination of good work ethic, good attitude and highly knowledgeable. Any organization would benefit from having him as a member of their team."
David Elder, Plant Controller, Nashua Corporation, worked directly with Gordon at Nashua, a Division of Cenveo, Inc.
"Gordon Foster is a professional dedicated to his job, was always available 24/7 and willing to help. He would be a great asset to any organization.”
Joe Ciccone, Vice President of Operations, daybreak express, was with another company when working with Gordon at Nashua, a Division of Cenveo, Inc.
ny when working with Gordon at Nashua, a Division of Cenveo, Inc.