Customer Service Manager

Kevin B. Krumenacker

*** **** **** ******

Kannapolis, N.C. 28081

Home Phone: 704-***-****

Cell Phone: 704-***-****

Email: ******@*******.***

Objective: To obtain stable and secure employment with an organization where my talents and abilities can be utilized. I am a very quick learner and am able to adapt quickly to new and changing environments.

12/11 - Present Rockwell Farms

Crew Supervisor

Supervise crews of 4-12 people in many aspects of greenhouse operations including planting, shipping and receiving, moving, spacing and hasging plants as well as cleaning grenhouse areas and general maintenance of equipment.

1/09 - 12/11t Stay-at-home Dad

Maintaining a household and caring for my two children, as well as volunteering

to help with their activities in school, church and scouting..

5/04 - 1/09 Rite Aid Pharmacy - Brooks/Eckerd Pharmacy, Charlotte, N.C.

Assistant Store Manager / Store Manager

Responsible for front end retail and photo lab operations as well as assisting the pharmacy as needed. Duties include staffing, training, scheduling, internal and vendor ordering, shipping and receiving, inventory maintenance and auditing, aisle, endcap and display maintenance and resets, price audits and changes, store appearance and maintenance, payroll, P&L, loss prevention and maintaining high levels of customer service and satisfaction.

6/03 - 3/04 Hillcrest Foods, Kannapolis, N.C.

Store Manager

Responsible for all operational aspects of a 24 hour restaurant concept including

staffing, training, scheduling, ordering, inventory, payroll, marketing, budgeting,

maintenance and sanitation, as well as working one shift per day in a productive

role.

4/02 - 5/03 H&R Vending Co., Charlotte, N.C.

Manager

Responsible for operations of a vending/amusements company including shop and all employees, collection routes, customer service, account sales, inventory, ordering and equipment repairs, maintenance and rotation.

1/00 - 2/02 Jeepers! Of N.C., Concord, N.C.

General Manager

Responsible for all aspects of operation of ant indoor family amusement park including rides, games, prize redemption center, birthday parties, restaurant, retail, sanitation, maintenance, staffing, scheduling, ordering, inventory, marketing, training, budgeting and P&L, as well as overseeing four department managers and approximately sixty employees.

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