Project Manager Quality Assurance

Rashmi Singh

Sr. Business Analyst

******.******@*****.*** 954-***-****

Summary¬¬

• Over 6 years of experience in functional and data requirement gathering, business application design and project management.

• Experienced in different development and testing methodologies like Waterfall and Agile/Scrum.

• Understand solution architecture by analyzing design documents, studying application behavior and interacting with product development team.

• Experience in full SDLC from Requirements Gathering and Analysis, Evaluating Data Sources, Translating Requirements into Specifications, Business Case Development to Rollout, Production and Maintenance.

• Experience in conducting project meetings, reviews, walkthroughs, and customer interviews.

• Attended JAD sessions to understand business processes, capture system and business rules.

• Experienced in prototyping and developing use cases with complete alternate flows, business rules and system rules

• Documented all the stages of the project development from business requirements to the production.

• Worked closely with developers and product managers to understand both technical details and marketing benefits

• Experience working as a liaison between management, business group and development teams for Requirements, QA, UAT and Production Go-Live.

• Functional and Technical Documentation Skill:

Experienced in documenting requirement using Unified Modeling Language (Use Case and Activity Diagrams) also building business Process Flow Charts using tools such as Visio and Rose, all following the CMMI standard for documentation.

Relevant experience got me an opportunity to learn and understand the Coding and Database Languages such as (VB 6, .Net, SQL 2005/2008) to extract the Business Requirements. This technical experience contributes to my technical documentation abilities and at the same time helps me to match the speed with technical team in reviewing and analyzing the technical risks involved at the time of delivery.

Adept at preparing Business Requirements Documents (BRDs), Functional Specification Documents (FSD), Use Cases, Sequence Diagrams, State Diagrams, Activity Diagrams, defining project plans, writing system requirements specifications, and delivering project/ status reports.

Created the Traceability Matrices to map the requirements to use cases and to test scripts for tracking requirements.

• Accustomed to working with deadlines in a competitive environment and delivering strategic & economic elucidations to resolve the issues while pursuing development within constraints.

• Conducting Feasibility, Adaptability study and Risk Analysis to identify the business critical high-risk areas, and recommending solutions to management

• Excellent analytical, problem solving, communication and documentation skills along with good process management skills to gather requirement.

Tools & Technical Skills

Operating Systems Windows7, XP

Databases Knowledge of Database concepts of SQL Server 2005 and 2008,

Methodologies Waterfall, Agile/Scrum

Business Modeling Tools Rational Rose, Microsoft Visio

Defect Management Tool ClearQuest 9.0, Quality Center, JIRA

Applications Microsoft Dynamics CRM 4/5

Others Functional Specific Documentation, BRD’s, SDLC, Aware of Project Management Lifecycle, Ability and desire to learn new technologies and software feature usage by myself.

Professional Experience

Computer Solutions & Software International, Inc., FL, USA

Sr. Business Analyst April 2006 to present

Performed requirements gathering, analysis and documentation of the tasks required to support the implementation of new software/services development efforts to meet the client’s strategic business initiatives.

Instrumental in analyzing client/business needs and developing written requirements to ensure successful implementation and delivery of the solutions and software product that meets the needs.

Worked directly with prospects/clients as well as interfaced with and provided support to sales, implementation, business operations, quality assurance, technical, and production support teams.

Successfully managed the implementation process both at the analysis and project lead roles while adhering to different project methodologies like Waterfall, Scrum and testing/documentation procedures.

Clients:

• Turner Surety and Insurance Brokerage, Inc. - Woodcliff Lake, NJ (Nov 2009- till present(Support))

• Construction Risk Partners – NY.(April 2009 –till present(Support))

• InSphere Insurance Solution – Dallas Fort worth area, TX (Nov 2008 – Dec 2009)

• Blue Cross Blue Shield – Vermont. (April 2008 –May 2009)

• Stewart Enterprises, Inc. – New Orleans, LO (Jan 2008 – July 2009)

• Bunch & Associates – Lakeland, FL (April 2006 – Dec 2007)

Key responsibilities:

• Responsible for managing and maintaining relationships with clients as they pertained to new enhancements, GAP Analysis, monthly reporting, and current expectations.

• Provide input to Project Manager related to project schedules and project status updates including identification of risk and escalation of critical issues.

• Responsible for the gathering of requirements, from clients, completing business analysis, and writing of the Data Dictionary, Preliminary and Final Function

• Conducted JAD (Joint Application Development) Sessions and RAD (Rapid Application Development) Sessions with stakeholders.

• Responsible for the management of the software process from Requirements Gathering, documentation, management approval, client approval, development, to testing and final Presentation to the client.

• Defined program and project goals, objectives, products, services, constraints, assumptions, risks and facilitated processes by working with the project team, sponsor, and stakeholders to baseline the scope of the work and enable development of the plan.

• Extracting Business Rules from the CODE and Queries.

• Participated in daily stand up meetings and weekly meetings to discuss project and team status updates.

• Defect Tracking and Bug Reporting were performed using ITRACK system.

• Designed and implemented basic SQL queries for QA testing and report / data validation.

• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.

• Supported User Acceptance Testing (UAT) and collaborated with the QA team to develop test plans, test scenarios, test cases and test data to be used in testing, based on business requirements, technical specifications and/or product knowledge. Coordinate end user acceptance and gathering necessary approvals to migrate changes to the production environment

• Interacting with the developers to report and correct bugs.

• Assist in evaluation of technical solutions to business related system issues to recommend most efficient solution considering existing systems, available technology and desired needs.

• Prepared detailed reports of the Bugs, Pass-Fail report, Comparison Chart.

Environment: Visio, UML, Microsoft CRM 4/5, SQL 2005

Revanna Siddeshwara Institute of Technology, INDIA April 2004 to May 2006

Served as Lecturer of ECE Department

Gemini Communications Private Limited, Bangalore, INDIA April 2003 to April 2004

Worked as Designer for RFID Technology

Current Status

Resident Alien with Green Card

Education and Certifications

• Microsoft Dynamics CRM Certification on Applications

• Microsoft Dot Net certification on Csharp.

• Masters in Applied Electronics June 2004 – May 2006

• Bachelor of Engineering in Electronics and Communication Aug 1999 – April 2003

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