Project Manager Quality Assurance
Resume:
THOMAS J. MALONE
South Lyon, Michigan 48178
***********@*****.***
Mobile: 248-***-****
CAREER SUMMARY
Results-driven global IT Operations executive with 20+ years of progressive experience in the design and delivery of cost-effective business systems. Dynamic leader and team builder with 12+ years of expanding management responsibilities. Proven track record of successful enterprise projects, delivered on time and within budget. Innovative style and methodical approach. Masters Degree in Technology Management and Bachelors in Communications. Read and write Spanish and Portuguese.
Skills:
• Excellent Business Acumen • International Experience • Expertise in Strategic Planning & Execution
• Organizational Design & Restructuring • Budgeting & Cost Savings Initiatives • Vendor Management & Contract Negotiations • Business Process/Continuous Improvement
Specialties:
• ERP solutions including SAP and Oracle • Mergers & Acquisitions (M&A) • IT Governance & Regulatory Compliance • IT Infrastructure (Networking, Telecom, etc.) • Help Desk & End-User Training Programs • Program Portfolio Management
PROFESSIONAL EXPERIENCE
NGK SPARK PLUGS (USA), INC., WIXOM, MI
Corporate IT Director January 2006 – Present
Lead IT executive in North America for Tier 1 automotive supplier, overseeing a team of 24 IT professionals, and a budget in excess of $8 million. Direct the management for a full suite of IT products, including production, purchasing, and finance systems, business intelligence, email, SharePoint, network management and IT operations.
• Developed NGK’s first ever IT strategic plan which is now the blueprint for all major IT initiatives, greatly enhancing IT alignment with business goals and objectives.
• Led the strategy and launch of SAP, integrating sales, production and finance processes, customer communications and warehouse automation.
• Directed the consolidation of three network and email domains into a single domain, greatly improving the company’s internal communication, IT efficiency and branding with customers.
• Developed and implemented organizational development plan for change management necessitated by launch of SAP and the consolidation of infrastructure services, including retraining of legacy staff and hiring of new staff.
GSI LUMONICS, FARMINGTON HILLS, MI
Director–Global Information Technology February 2000 – December 2005
Responsible for global IT team leadership, budget management and strategic planning to insure IT strategic alignment with corporate goals and objectives.
• Successfully deployed Oracle Applications ERP software worldwide, including locations throughout North America, Europe and Asia.
• Launched Electronic Application Integration (EAI) resulting in a 1.5 days reduction in month-end close cycle and a reduction in service parts inventory of 30%.
• Implemented operational changes that resulted in 35% savings while improving IT service.
• In a consulting role, led the IT process for Sarbanes-Oxley section 404 compliance, including implementation of methodology, review of internal controls for major enterprise functions, and establishment of testing regimes.
CLARKSTON GROUP, INC., LIVONIA, MI
SENIOR CONSULTANT June 1999 – January 2000
• Directed strategic IT assessment for an insurance and risk management products provider, resulting
in a realignment of IT staff and mission that improved operating metrics and lowered overall costs.
• Developed strategic business plan for a start-up medical devices manufacturer to align IT roadmap to support growth.
WHITTMAN-HART, INC., SAN FRANCISCO, CA
SENIOR MANAGER October 1998 – June 1999
• Managed development and deployment of new customer-focused applications for HealthNet MHN.
• Packaged software evaluation for a new division of McKesson Corporation.
• Provided project management for Y2K compliance with retail banking systems at Wells Fargo Bank.
APPLIED MATERIALS, SANTA CLARA, CA
MANAGER, USER SYSTEMS March 1997 – September 1998
Managed software development team of 12 responsible for supporting field service applications.
• Improved software quality assurance processes, delivering 50% reduction in testing time and a 25% reduction in bugs.
• Implemented processes for sustaining support for existing applications for field service and non-conformance reporting on several platforms, including Oracle RDBMS, PowerBuilder, Lotus Notes and Microsoft Access.
• Managed the development of, and migration to, a web-based architecture for the field labor reporting.
TECHNICAL SOLUTION PROVIDERS, WOODLAND HILLS, CA
SENIOR MANAGER July 1995 – March 1997
Directed projects, led proposal generation efforts, and established standards for a start-up technology consulting firm.
• Led the analysis and quality assurance for the selection and deployment of Customer Service software at Packard Bell Computer.
• Managed the development of software to assist Microsoft’s sales force with developing contracts with Original Equipment Manufacturers (OEMs), reducing the time to complete contracts by up to 75%.
• Managed the development of a web-based system to manage contractual participations at Warner Bros., significantly streamlining the management of tracking payments to participants.
• Led IT strategy development for Sony Entertainment’s home video licensing functions.
KPMG PEAT MARWICK, LOS ANGELES, CA
SENIOR CONSULTANT August 1994 – June 1995
• Led the Enterprise Resource Planning software analysis and selection for a manufacturer of dental products (Sybron Dental) and a producer of high-end television studio electronics (Philips Electronics).
• Attained SAP R/3 certification in materials management (MM) and production planning (PP).
ISUZU MOTORS AMERICA, WHITTIER, CA
PROJECT MANAGER May 1990 – July 1994
• Led accounting systems redesign that resulted in the elimination of more than $100MM in variances.
• Researched and established coordinated systems development processes between US and Japanese subsidiaries.
CHRYSLER CORPORATION, DETROIT, MI
SENIOR BUSINESS ANALYST January 1985 – May 1990
• Defined IT requirements for an enterprise-wide redesign of Chrysler’s materials management processes.
• Represented IT on a corporate-level task force empowered to implement quality improvement processes.
EDUCATION
Master of Arts, Technology Management, Eastern Michigan University
Bachelor of Arts, Communications, University of Michigan
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