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Project Customer Service

Location:
chennai, India
Posted:
February 23, 2011

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Resume:

Sudhakara

Phone: 900-***-**** E-mail: j760uw@r.postjobfree.com

SUMMARY:

Good communication, interpersonal and leadership skills, adaptability to any business Environment

Having 5 + years of experience in Software development, testing, implementation and support of business applications

Developed different applications by using RPG400, ILERPG,COBOL400, CL400 and SQL400

Strong in the concepts of AS/400 operations, Database programming

Made optimum use of AS400 utilities like SQL400, DFU, DBU

EDUCATION:

B.E (Civil Engg.) From Andhra University.

WORK EXPERIENCE:

1. Working as Technical Consultant in Barry-Wehmiller International resources from Jan 2008 – till date

2. Worked as Software Engineer in Focus soft Pvt Ltd. Pune from Jan 2006– Jan 2008

SKILLSET

Languages - ILE RPG, RPG400, CL400, SQL400, COBOL400.

Databases - DB2/400

Tools - TURN OVER, DBU, ACMS, IMPLEMENTER,

HAWKEYE

Operating System -OS/400

Project# 1:

Project Title: Havells-Sylvania XA Global Support

Client Havells-Sylvania

Duration: Sep 2010 – Till

Environment: RPG/400, ILE RPG, CL/400, DB2/400, IMPLEMENTER

Team size: 5

Project Description:

Havells Sylvania is a leading full spectrum provider of professional lighting solutions. Building on a century of expertise in Lamps and Fixtures, Sylvania supplies state-of-the art products and systems to the Public, Commercial and Private sectors worldwide. The role in the project is to develop new customization to enhance and support the business. Extensively worked on GPS Analytics, developing reports on the Sales Performance.

The current system has 18 environments in INFOR XA 6.0 used for different countries. The CP-II conversion project is a major project where the consolidation of data from different environment happens.

Responsibilities:

Functional support on INFOR XA modules (Inventory/Warehouse Management, Sales & Purchasing)

Analysis, Design, Coding and Testing of the Warehouse management module tailored to the specific need of the customer

Developing new customization on COM, IM modules using RPGLE and DB2/400

Analysis, Design, Coding and Testing on the new enhancements.

Bug Fixing

Monitoring of the scheduled jobs which includes the backups, running of Business Intelligence tool, planning run etc.

PROJECT DETAILS

Project # 2:

Title : Infor XA R7 Implementation

Client : PCMC – PLYMOUTH, UK

Duration : March 2008 – Aug 2010

Team size : 4

Technologies : AS400, RPGILE, RPG400, CL400, DB2400

Project Summary:

Paper Converting Machine Company is emerging as a global leader in tissue converting, packaging, flexographic printing and nonwovens technology, backed by 85 years experience in machine design, manufacturing, and service. With three major production centers in the US, UK, and Italy and more than a thousand team members worldwide, PCMC is uniquely equipped to provide its customers with a broad range of automated converting solutions. We offer machinery for a variety of industries including tissue converting and packaging, flexographic printing and nonwovens.

Roles & Responsibilities:

• Understanding the business requirement

• Analysis of the reasons for the bugs reported and fixing them.

• Preparing technical specs

• Coding and unit testing

Project # 3:

Project Title : Goodrich Corporation, USA.

Application/ERP : MAPICS

Client : Goodrich, Phoenix Arizona USA.

Team Size : 3

Environment : RPGIV, SQLRPGLE, CL/400, DB2/400 and OS/400

Application tools : SDA, SEU, RLU, and PDM, DBU

Description:

Goodrich Corporation is a global supplier of systems and services to the aerospace, defense and homeland security markets. Goodrich is headquartered in Charlotte, North Carolina. Goodrich offers an extensive range of products, systems and services for aircraft and engine manufacturers, airlines and defense forces around the world. The company's transformation into one of the globe's largest aerospace companies has been driven by strategic acquisitions and internal growth fueled by innovation and quality.

Responsibilities:

Analysis of the specification provided by the clients.

Design and development.

Designed user interface screens.

Designed user reports.

Creating display files for user-end transactions.

Creating Reports files for user.

Test Case Preparation

Unit Testing.

Project # 4:

Title : CAMS.

Client : MOHAWK, Georgia (GA)

Duration : March 2006 – Dec 2007

Team size : 6

Technologies : AS400, RPGILE, RPG400, CL400

Project Summary:

CAMS Is an ERP software application system for MOHAWK USA. Mohawk is the leading Manufacturer and distributor of flooring Products worldwide. Mohawk manufacturing products include All major flooring categories, carpet, rugs, hardwood, laminate, ceramic tile, and vinyl flooring. This application has been designed to fully integrate the Financial, distribution and customer service areas of the business. All applications operate online utilizing a single relational database sharing information between applications. This application includes 16 modules, of which order entry, inventory, warehouse, and accounts receivable modules are our mainly working modules.

Roles & Responsibilities:

• Analysis of Programs and Coding changes,

• The testing was done with the help of test cases and test data provided by the client.

• Performed Code Walk Through Unit Testing.

• Prepared UTP and UTR document.



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