Sales Manager
Resume:
Thomas J Oaks
Fridley, MN *****
*********@*****.***
Objective
Utilize my experience and skills in the retail industry, management, and team development.
Summary of Experience
Over eight years experience in a high volume retail store, sales management, retail management, goal setting, budgeting, training and developing employees, training program design and implementation.
Employment History
Sprint, Roseville, MN
Retail Lead Consultant, 07/2009-Present
Sell wireless phones, data cards, accessories and service plans. Ensure store was merchandised up to Sprint standards. Provide customers with “Red Carpet” service every time. Meet and exceed sales quotas. I assume management responsibilities when manager is not in the store. I was in charge of all opening and closing duties as well as ordering supplies. Assist in weekly meetings. I was top 3 in my store every month and top 30 in my district every month.
Pawn America
Head Coach
I was in charge of all day-to-day operations, monthly P&L reports and ensure quality of products we took in by training staff what to look for. I was the youngest manager in company history. Drive a sales team to achieve personal and store goals. Developed and help implement training programs for manager and employees. Put in place numerous systems that are used on a daily basis company wide. I maintained inventories to stay well within company standards. Oversee operation of payday store.
Burnsville, MN
Head Coach 12/2006-07/2008
-Set company records in sales, profit, loan and service charge revenue.
-#1 volume store from 09/2007-07/20080
-Exceeded store goals 19 out of 20 months I was manager.
-Pawn America was named “Pawnbroker of the Year” in 2007 by the National Pawn Association.
Coon Rapids, MN
Head Coach 07/2003-11/2006
-Awarded 5 “Store of the Month” awards
-Increased sales, profit, loans and service charge revenue every year.
-Reduced shrink below 1.25%.
-Became a designated store for training managers.
-Exceeded store goals 37 out of the 41 months I ran Coon Rapids.
Anoka, MN
Assistant Coach 02/2001-04/2001
Head Coach 05/2001-06/2003
-Made the store profitable for the first time since it’s opening in 1998.
-Awarded 4 “Store of the Month” awards.
-Awarded “Store of the Year” for 2002
-Increased sales, profit, loans and service charge revenue every year I ran Anoka.
St. Cloud, MN
Sales/Pawnbroker 02/2000-01/2001
I made sure that products and the store was merchandised properly. Assisted customers in making their, purchases, sell their merchandise or take out a loan. Assure product was priced correctly by continually researching different products. Maintain a certain level of sales to ensure commission. Help maintain overall store cleanliness and curb appeal. As a sales person I never finished outside the Top 10 for company sales, I never missed my commission and I was #1 in my store for sales, profit, loans and #2 in service charge revenue.
Best Buy, St. Cloud, MN
Car Audio Sales, 1998-1999
Sell car audio products, accessories, warranties and installation services. Ensure department was merchandised according to company standards. Was top salesperson in my department every month I worked at Best Buy. I was top 5 in the district for warranty sales every month.
Education
Apollo High School, St. Cloud, MN
Generals, Business
Gemological Institute of America, Minneapolis, MN
Diamond Grading
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