Bob Evans
**** ***** ***** ***** **********, GA *0022 Phone: 770-***-****
e-mail: ********@*********.***
Seeking position in…
Senior Account Management/Sales, Sales Manager / Senior Account Manager / Sales Specialists
/Telecommunications Sales /Application Sales
/ Technical Sales /
“Proactive Sales Professional and Customer Account Manager”
Over twenty years experience in senior and executive sales positions. Expertise in managing a given sales assignment to maximize revenue through new business acquisition and customer retention.
AREAS OF EXPERTISE
Strategic Planning, Leadership Skills
Marketing and Business Development
Revenue, Increased Sales and Growth
Problem Solving and Business Analysis
Business Alliances, Team Building,
Customer Communications
Customer Service
KEY CAREER ACCOMPLISHMENTS
Problem Solving and Business Analysis
Developed a solution to resolved reliability and Data Access problem for Lane Management by providing redundant access to Data resources, which increased reliability, and produced a 20% reduction in business overhead. Resulted in a $100,000.00 in revenue.
Develop a solution for Genuine Parts Company to resolve space and security issues in support of their E-commerce initiatives. The solution included Managed Security, Internet Access and Co-Location Facilities-$500,000.00 in revenue.
Provided Post Properties with a solution to overcome low customer satisfaction and reduce property turnover by implementing Voice over IP to reduce dropped calls in their call center. The Solution includes Maintenance and Professional Services-$300,000.00 in revenue.
Developed a solution for Genuine Parts that solved their equipment maintenance issues for (5) five Nortel PBX’s. -$100,000.00 in revenue.
Planning and Logistics
Revenue Plan--Developed plans for generating $5,000,000.00 revenue from approximately 50 customers.
Activity Plan--Developed customer call frequency and revenue plan based on customer generated revenue and customer potential revenue. Plans developed for Daily, Weekly, Monthly and Quarterly activity.
Customer Plan--Developed Sales plans for each of the top 10 revenue-generating customers and top potential revenue generating customers.
Implementation Planning and Logistics--Planned implementation of 300 unit installation at Atlanta GasLight, 200 Unit installation at Equifax and PBX implementations at EMS, Post Properties, Carter and Associates and Genuine Parts.
Communications
Understand customer business issues from an operational, technical and cost prospective
Relate customer issues to internal resources to gain support, technical resources, contract and pricing concessions
Communicate operational solutions
Communicate and ensure customer understands benefits of a proposed solution
Bob Evans 770-***-**** Page 2
CAREER HISTORY
Senior Account Manager ATT/Bellsouth (Atlanta, GA) 2008-2009
Senior Solutions Manager ATT/Bellsouth (Atlanta, GA) 2000-2008
Senior Territory Manager Digital Connections (Atlanta, GA) 1998-2000
Territory Manager Virtual Resources (Atlanta, GA) 1996-1998
Territory Manager Racal DataCom(Birmingham, AL) 1993-1996
National Account Manager ITT (Birmingham, AL) 1983-1993
EDUCATION
University of Alabama Birmingham (Business Major)