Customer Service Assistant
Resume:
ADAM SCHWARTZ
New York, NY 10003
**.**********@*****.***
PROFILE/OBJECTIVE
I am seeking a position as a writer, reporter, and/or statistician ideally with a company or organization in the sports industry. I have in–depth knowledge of sports and have worked as a staff writer and reporter. I am passionate about hockey in particular and love both writing and playing the sport.
EXPERIENCE
DOWNTOWN VETERINARY CLINIC, New York, NY 2010-2011
Clinical Assistant
Scheduled appointments and helped with various office duties.
Restrained and assisted during feline and canine examinations.
Monitored chemical intake and vital signs during surgeries.
NATIONAL HOCKEY LEAGUE, New York, NY 2007-2009
Staff Writer
Gathered, created and implemented original feature, daily and analytical content for NHL.com by interviewing NHL players, executive and personnel.
Selected video images and links, which were prominently displayed in dynamic links on the website.
Chose blogs daily for a content module known as “Fan Voice” and manually inserted the blogs using a content managing system.
Attended NHL practices and games and made pivotal observations which were used in articles.
FISCHLER HOCKEY SERVICE, New York, NY 2005-2007
Reporter/Intern
Editor, writer and reporter for Mr. Fischler’s columns and material on the Madison Square Garden website, Sunday Freeman newspaper, and the Fischler Report.
Interviewed Professional Hockey executives and personalities.
Prepare and analyze statistical information for visiting television and radio broadcasts during New Jersey Devils and New York Rangers games, working with broadcasters such as Mike Lange, Mike “Doc” Emrick and Ken Daniels for various Fox Sports Networks, Sun Sports Network and Madison Square Garden Network.
GYM SOURCE, Teterboro, NJ (while attending college) 2002-2005
Dispatch Assistant/Accounts Receivable
Organized and scheduled all deliveries. Handled all customer service issues and resolved and delivery discrepancies and problems. Contacted customers with past due balances and informed them of the situation
EDUCATION
Manhattanville College
Bachelor of Arts – Communications
May, 2005
Extracurricular Activities:
On-Air Radio Reporter for Manhattanville College Radio station WMVL
Sports and entertainment writer/reporter for “The Touchstone,” Manhattanville College Newspaper
Computer Skills: Microsoft Office Suite, Content Management Systems, Photoshop
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