Manager Management
Resume:
Lucille C. Lisbon
Philadelphia, PA.19131
*******.******@*******.***
Objective
To locate a position that will allow me to utilize my case management and social work experience.
Qualifications
10 plus years of intensive case management experience including; Residential Counseling/Substance Abuse Intervention
Solid experience in conducting residential client evaluation; goal planning; facilitating intervention groups for adolescent and adult clients; innovative brainstorming
Exceptional problem -solver, driven to succeed with strong interpersonal and organizational skills
Enthusiastic energy, hardworking, embraces change readily, adaptable, compassionate, with good communication and presentation skills
Education
Bachelor of Arts in Urban Studies/Sociology
September 1974- May 1978
Cheyney State College/University
Relevant Experience
Lutheran Children and Family Service
Philadelphia, PA.
February 2010- March 2011
Foster Care /Aftercare Case Manager
Provided direct case manager services to children,legal families and resources families
Maintained accurate files on all clients by completing all necessary reports
Attended Court Hearing/FSP/ISP Meetings for clients
Conducted home visits at the resource family/legal parent’s home and school visits
Transported clients to therapy sessions, health and dental care appointment
Explored permanency possibilities for children where these alternatives are considered advisable
Women Christian Alliance
Philadelphia, PA.
May 2006-Febuary 2010
Foster Care/Treatment Care Case Management
Provided therapeutic intervention and direct case management services to children, adolescents and adults using individual, family and group treatment options
Maintained accurate records of all therapeutic and social services contacts
Coordinate professional services and initiate therapy both within agency resources and utilized community resources
Explored permanency possibilities for children where these alternatives are considered advisable
Visited clients and their families as per child welfare policies
Women Christian Alliance
Philadelphia, PA.
November 2005-May 2006
SCOH/Aftercare Case Manager
Developed family assessments
Provided in-home counseling, case management services, planning, coordination and follow-up
Worked within agreed Aftercare Plan to ensure safety, social, educational, emotional, medical needs were being met
Maintained records, provided reports and kept case notes according to department and divisional procedures
Presbyterian Children’s Village
Rosemont, PA.
October 2003- March 2005
Residential Treatment Counselor
Physical care and behavior management to female residents
Maintained case records
Provided therapeutic support to residents
Northwest Human Services
Philadelphia, PA.
June 2005- November 2006 Weekends
Residential Treatment Counselor
Provided therapeutic support to residents
Behavior management to male and female residents
Cooked and provided meals to all residents of the house
Maintained case logs
Crime Prevention Association
North Philadelphia HeadStart
Philadelphia, PA.
May 2000- November 2003
Social Service Coordinator
Provided supervision, training to all case management staff
Reviewed case record for accuracy
Assisted staff with all recruit of children
Northwest Human Service
Philadelphia, PA.
January 1996- March 2000
EPSDT Case Manager
Provided case management services to children with MR/MH issues
Maintained case records as required by agency
Scheduled psychiatric evaluation as needed
Crisis intervention as needed
Reference Available by Request
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