Experience Summary

V.T has around **.* years of IT experience & 9.2 years of SAP Basis experience in various SAP technologies & areas comprising of the below.

Provide technical expertise to plan, analyze, define and support the delivery of future functional and technical capabilities for a group of SAP applications.

Assist in facilitating impact assessment efforts and in producing and reviewing estimates for client work requests.

Collaborating with clients, managing escalations.

Implementing SAP solutions comprising of ECC 6.0, PI 7.0/7.1, NW Portal 7.0, BI 7.0 on AIX 5.3L, Win 2003 Server platforms & Oracle 10g, SQL Server 2005, MaxDB as databases.

Perform Basis activities such as System refreshes/copies, System Monitoring & troubleshooting, reorganization of databases, Application of Support Packages, client copies and configuration of Transport Management System, System & Database performance Monitoring, Kernel upgrades, Database Administration using BR Utilities for Backup, Restore, Managing Database Objects, Log Archiving, Database Growth Management, Disk Storage management, File System Administration.

Skills

SAP Technologies SAP R/3 4.0B, 4.6B, 4.6C, ECC 5.0, ECC 6.0, SAP PI 7.0/7.1, SAP SM 4.0, NetWeaver Portal 7.0

Databases Oracle 8i/9i/10g, MS SQL Server 2005, MaxDB

Operating Systems

AIX 5.3L, Windows 2K/NT 4.0/2003 Server, Sun Solaris 8, SuSE Linux 9.0

Career Progression:

Client: IBC, onsite United States (September 2010 – Present)

Role: SAP Basis Lead

Responsibilities

Manage the entire Basis delivery for the client & lead a team of offshore & onshore Basis & Security resources in delivering tasks such as setting up a DR environment, Web Channel ISA deployment & configuration, EhP upgrades in ERP & BI landscapes, Java Stack Add In on a predominantly ABAP landscape, Configuration of ADS for Interactive Forms, System Refreshes, periodic maintenance activities such as Support Package & Kernel Upgrades, System Monitoring & troubleshooting, handling & resolution of incident & problem tickets within agreed service levels, Database Re-indexing, supporting Audit compliance exercises, etc. Also get the team to deliver in non SAP areas such as BSI Tax Factory & ADP Taxware.

Propose & implement process enhancements.

Resource & work estimation.

Client: EDF Energy, United Kingdom (February 2009 – August 2010)

Role: SAP Basis Lead

Responsibilities

As a lead of 19 member offshore Basis team, my role in this complex SI & AM engagement involved:

Ensuring timely delivery of Basis tasks such as SAP Builds of NW Portal 7.0, PI 7.1, CRM 2007, BI 7.0, ECC 6.0, CE 7.1, Solution

Manager, Web Dispatcher, Non Central Adapter Engine along with other Basis activities such as SSO, SLD Admin, LDAP Integration, NWDI configuration, CTS+ setup, SSL Configuration, ADS Configuration, Troubleshooting, DB & Client refreshes, SPS Upgrades on both ABAP & Java stacks, etc.

Ensuring that incident & problem tickets of varying priorities are addressed within their respective SLAs.

Managing escalations.

POC for Basis at offshore & coordinate with the onshore counterparts.

Suggesting process improvements.

Client: Lloyds TSB, onsite United Kingdom (January 2008 – January 2009)

Role: SAP Basis Lead

Responsibilities

Leading a team of onshore & offshore Basis resources for implementing the HA based SAP solutions.

Coordinating onshore & offshore utilities to ensure efficient & effective utilization of resources.

Implementing SAP components comprising of ECC 6.0 SR2, PI 7.0, NW Portal 7.0 & Solution Manager 4.0 SR3 in Sandbox, Development, Quality Assurance, Parallel Run, Production environments on AIX 5.3L OS with Oracle 10g as DB.

Planning the Basis side of implementation & supporting other aspects of an implementation cycle such as installation of 3rd party Systems Management tool, fine tuning it, planning of other activities such as non functional testing, performance testing, tuning the environments, ensuring robust documentation, etc.

Providing inputs into sizing of systems.

Setting up the systems & assisting in the SAP GoingLive checks.

Client: Internal SAP Landscape (December 2006 – December 2007)

Role: SAP Basis Lead

Responsibilities:

Role included leading a team of shared resources to manage internal SAP systems & enhance the offering to the SAP community. We processed around 1100 problem/maintenance/support/enhancement tickets in a month along with planned developments, upgrades of SAP systems in various capacities, supporting the IDC wide SAP trainings within the Basis scope, etc.

Plan, manage & support installations of various SAP products like ECC, SRM, SCM, BI, CRM, ESS/MSS, Solution Manager, xSOP, EP.

Manage escalations.

Design & implement the maintenance & enhancement strategy of the landscape.

Plan, manage & support the upgrades of Support Packages, Kernels, Database patches.

Provide support to the various SAP trainings conducted IDC wide.

Help resolve time sensitive issues faced by the client team in the areas of Enterprise Portal, xRPM, cProjects, ECC, package deployments.

Plan & manage the deliverables so that the client derives bigger benefit from the service offering.

Manage & deal with escalations.

Client: T-Com, onsite Germany (January 2005 – March 2005)

Environment: SAP R/3 4.7 Enterprise, SAP CRM 4.0, SAP Web AS 6.40, SAP EP 6.0, SAP BIW 3.5, SAP Solution Manager 3.2 all on SuSE Linux, Oracle 9.2.0.1.

SAP Architecture: Centralized systems on respective servers in a single landscape, communicating with each other & administered using the CUA.

Role: Sr. SAP Basis Consultant

Responsibilities:

Operating System Administration: Configuring SuSE Linux for SAP software installations. Configuring environment variables, creating filesystems, various mount points, mounting the filesystem using YAST utility from SuSE, creating OS users, groups, authorizations, etc.

SAP Software Installations: Installation of the SAP R/3 Enterprise Release 4.7, SAP Enterprise Portal 6.0 on SAP Web AS 6.40, SAP CRM 4.0, SAP BW 3.5 & SAP Solution Manager 3.2. using SAPInst.

Applying Database patches: Upgrading the existing 9.2.0.1 level to patch level 9.2.0.6. using the Oracle Universal Installer (OUI).

Client: T-Systems International, Germany (March 2005 – August 2005)

Environment: SAP R/3 4.6C on Windows 2000 Server & Oracle 9x.

Role: Sr. SAP Basis Consultant

Responsibilities:

• General Administration: Work process overview, background jobs, ABAP dumps, checking lock entries, System Logs, Update termination analysis.

• Performance monitoring: Database Monitor for analyzing Database Performance, Database parameter changes, Monitoring Space Critical Objects.

• Database Monitoring: Using BRTools for solving database related problems like tablespace changes, extent changes.

Database Reorganization, Tablespace Reorganization, and Table Reorganization using SAPDBA.

Client: BMW, Germany (September 2005 – June 2006)

Environment: 4 production plants spanned across Germany, all with SAP 4.6C on SuSE Linux 9.0 & Oracle 9i.

Role: Sr. SAP Basis Consultant

Responsibilities:

s

• General Administration: Operation modes, work process overview, background jobs, system profiles, alerts monitors, ABAP dumps, checking lock entries, System Logs, User Overview, Update termination analysis, Suggest system parameters to increase performance and enhance productivity.

• Performance monitoring and tuning: Database monitoring for analyzing database performance, database parameter changes, monitoring space critical objects, analyzing extents of table and indices, buffer monitoring - data buffer, dictionary buffer, hit ratio, work load analysis.

• User & Security Administration: Creating users, roles etc.

• Printer & Spool Administration: Configuring printers & attending to spool problems faced by the BMW users.

Client: British Petroleum, USA (September 2003 – January 2005)

Environment: SAP R/3 4.6C on Sun Solaris & AIX 4.3.3 (for all Application servers) with ORACLE 8.1.7

Database size: 6.5 Terabytes

SAP Architecture: 3 tier with 3 system landscape which includes Development, QAS & Production system. 14 instances on 7 Servers and 1 database server on the production system.

Role: SAP Basis Consultant

Responsibilities:

• Security Administration: Creation and maintaining user master records, creation of activity groups/roles, authorization objects and authorizations, authorization profiles etc. and assigned to users, using SU53 and system trace to optimize authorization checks.

• General Administration: Maintain SAP Instances - work process overview, background jobs, system profiles, ABAP dumps, checking Lock entries, System Logs, User Overview, Update termination analysis.

• Performance monitoring: Database Monitoring for analyzing Database Performance, Database parameter changes, Monitoring Space Critical Objects, Waving and extending table spaces, Analyzing extents of table and indexes etc., Buffer Monitor - data buffer, dictionary buffer, hit ratio, etc., work load analysis.

• Managing Output Devices: Configuring printers at the operating system level and in SAP R/3 to facilitate local printing, Front-end printing and network printing.

• R/3 Test Server Refreshes: To maintain consistency between the Production Environment & the Test Environment, performing the Test server refresh every month. This refresh is performed with the help of EMC backup tool.

• Database Monitoring: Using SAPDBA for solving database related problems like tablespace changes, extent changes. Extending tablespaces, creating / adding data files, analyzing extents of table and indices etc.

• Background Jobs Administration: Pushing scheduled batch jobs out of the maintenance window, re-scheduling & releasing them in another window to ensure that they generate & update the exact data.

• Others: Providing support for the Functional consultants for their various requirements e.g. analysing the ABAP dumps and suggesting suitable remedies like source code changes or customizations.

Client: Penreco, USA

Environment: SAP R/3 4.6B on Win NT 4.0 with MS-SQL 7.0

SAP Architecture: 3 tier with Development, QAS & Production system.

Role: SAP Basis Consultant

Responsibilities:

• R/3 User & Security Administration

• R/3 System Monitoring.

Client: Lyondell Citgo Refining (LCR), USA

Environment: SAP R/3 4.6C on Sun OS 5.9 & Oracle 8.1.7

SAP Architecture: 3 tier with Solution Manager, Development, QAS & Production system.

Role: SAP Basis Consultant

Responsibilities:

• General Administration

• Performance monitoring

• Printer & Spool Management

• Database Monitoring

• R/3 Test Server Refreshes: Performing the QA server refresh every quarter.

• LCR HP boxes Monitoring & Backup: Maintaining the LCR HP Servers used for Non- SAP client specific applications such as LIMS, BLISS & Plantware using the SAM (System Administration Manager) & XSTM (Support Tool Manager) utilities. Remotely backing up the database onto the DLT Tapes at the data centre in the US managed & controlled by Schlumberger.

MESSUNG SYSTEMS, India (January 2003 – August 2003).

Environment: SAP R/3 4.6C on Win NT & MS SQL Server as database

SAP Architecture: 2 tier with Development & Production system.

Role: SAP Basis Administrator

Responsibilities:

• R/3 Spool and print Management

• System Monitoring

• R/3 Users & Authorization Management

• Transport Management System

Other Responsibilities:

Additional responsibilities include, taking complete database backup & as well as backup of the transition logs, using the SQL Server Enterprise Manager, maintaining database consistency & improving the overall performance of the system as required.

Client: Siemens AG, onsite Mumbai (July 2001 – January 2003)

Environment: SAP R/3 4 .0B on AIX 4.3 & Informix 7.3

SAP Architecture: 3 tier with Development, QAS & Production system. 11 Application Servers and 1 database server with logon load balancing for production environment.

Responsibilities:

• Providing level 1 support to SAP users.

• R/3 Users & Authorization Management

• Transport Management System

• R/3 Spool and print Management

• System Monitoring

TRAINING/EDUCATION/CERTIFICATION:

ITIL V3 Foundation Certified (2010)

B.Com – Mumbai University (1999)

ACCP – Aptech Computer Education (2000)

Oracle 8i & introduction to Database Administration – Concourse International (2001)

German Language G Einz – Max Muller Bhavan (2006)

Japanese Language – Basic 1, 2 & Semi Advanced – Indo Japanese Association (1996)

LANGUAGE PROFICIENCY:

English, Hindi, Marathi, German, Japanese.

CO-CURRICULAR ACTIVITIES

MotoGP, Formula 1, WRC, Automobile Designing, Badminton, Tennis, Reading, Music.

Contact this candidate