Medical Biller and Coding Specialist
Resume:
Thea Ingram
646-***-**** / ******.****@*****.***
OBJECTIVE
Obtain a full time position in my interest and expertise of Medical & Dental Billing.
EXPERIENCE
Dr. Wm. Jacob D.D.S., P.C. Mount Vernon, New York 03/2005-08/2009
Dental Administrator
• Ensured bills are being correctly submitted to patients and insurance companies.
• Performed of dental coding & electronic claims submission.
• Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.
• Opened, sorted, and distributed incoming correspondence, including faxes and email.
• Performed general office duties such as ordering supplies, maintaining records management systems.
Landauer Medical Supplies Mount Vernon, New York 01/2003-02/2005
Insurance Payment Poster / Recovery Specialist
• Post payments to client accounts
• Correspond with insurance companies on coding corrections.
• Review back logs of aged reports, pursue those accounts over 120 days+.
Sears, Mobile, Alabama 09/2003-01/2004
Customer Service Representative
• Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
• Check to ensure that appropriate changes were made to resolve customer inquiries.
• Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
EDUCATION
New York City Department of Education, New York, New York
Medical Billing and Coding - Certified
Sullivan Community College, Loch Sheldrake, New York
Associate Degree in Science 46 credits earned
Mount Vernon High School, Mount Vernon, New York
Diploma
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