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Recent Graduate

Location:
Nashville, TN, 37211
Posted:
September 16, 2008

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Resume:

JAMES G. LAMPKIN, JR.

*** **** **** ***** *********, TN 37211

615-***-****

EDUCATION

B.A., Business Management-The University of Phoenix

WORK EXPERIENCE

FINANCIAL PRODUCTS SPECIALIST

Western Southern Life, Cincinnati, Ohio

• Delivered quality customer service to over nine-hundred policyholder accounts.

• Educated and recommended solutions to clients about financial products

• Conducted periodic analysis of client financial portfolio and recommended appropriate solutions. Increased account volume 6% of overall worth.

HEALTH SPECIALIST

State Farm Insurance Co., Cincinnati, Ohio

• Marketed and sold insurance to new and existing clients through multiple contact mediums.

• Conducted promotional seminars on health insurance and increasing costs.

• Successfully developed relationships with prospective employers, directors and influential people to facilitate growing customer base.

CASE MANAGER

Core Behavioral Health Center, Cincinnati, Ohio

• Successfully managed case load of fifty persons with mental illness.

• Used interpersonal skills to counsel and support clients into their communities.

• Utilized report writing skills to submit regular documentation and review/update yearly reports.

• Set monthly goals for meeting/supporting client. Coordinated client meetings with doctors and therapists.

PERSONAL SUPPORT STAFF

ResCare Ohio Inc., Cincinnati, Ohio

• Support MRDD individuals in daily activities in controlled environments.

• Administered medications and assist with activities of daily living.

• Record activities and behavior changes for correspondence with program coordinators.

• Demonstrated inter-personal skills throughout function of job.

CUSTOMER RELATIONS REPRESENTATIVE

Fiberweb, Inc., Old Hickory, Tennessee

• Responsible for relationship management and communication with customers while delivering professional service and issue resolution.

• Processed customer orders and coordinated shipping, payment and quality control measures.

• Other duties included corrective action plans for customer issues, communication of company policies/requirements to customers, facilitating customer/sales team functions and other duties as required.

WILL CALL/ CUSTOMER SERVICE

Sanmar Corporation, Cincinnati, Ohio

• Contributed to company/customer interface and communicated customer concerns/requests to management on a daily basis.

• Demonstrated computer software skills for order invoicing, tracking and shipping status.

• Distributed supplies, work materials and equipment to for department.

PRODUCT SPECIALIST - AUDIO

Best Buy Corp., Cincinnati, Ohio

• Demonstrated quality customer service while interfacing with customers.

• Met or exceeded departmental goals in sales and organization.

• Promoted to assistant department lead.

• Consistently improved departmental functions to better serve customers.

RECEIVING CLERK

Value City, Toledo, Ohio

• Scan and Check incoming merchandise into store inventory.

• Worked closely with departmental leaders to assist with staging of merchandise.

• Assisted in a variety of store functions i.e., stocking, plan-o-gram set ups, fixture set up.

• Assisted in loss prevention investigation and surveillance.

References Available upon request



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