Customer Service Quality

Location:

Posted:

March 30, 2011

Amaris Krystal Rodriguez

**** *. *** ***** *** 2MR Chicago ,Illinois 60608 Email ************@***.*** Cell Phone: 708-***-****

OBJECTIVE: To improve student learning in the primary age group

PROFESSIONAL EXPERIENCES:

2005- Present Bright Horizons Chicago, Illinois

Lead Teacher

Highly Skilled in implementing creative lesson plans in managing a class of 25 students

Ability to multitask within the facility and maintain professionalism

Upholding a solid and dependable form of communication between children, coworker and parents

2001-Present WSSRA Association Franklin Park, Illinois

Recreational Leader

Assisting children and adults with disabilities.

Maintaining a highly enthused environment

Maintaining participants involved in activity

2010- Present Quality Inn Schiller Park, Illinois

Answering Phone calls

Check in and check out

maintaining hotel policy and customer service

EDUCATION:

2005 – Current Harold Washington College 30 E. Lake Street Chicago, IL

Early Childhood Education and general. Child Development with 60 credit hours.

2000 – 2004 NOBLE STREET CHARTER H.S.

Volunteer:

Bethesda-Elderly Center

Woodbine - Elderly Center

Misericordia - Women with disabilities

Kiwanis - Peanuts fundraising

Adopt-a-kid - fundraising

Festival of faith – fundraising

Skills

Microsoft Library

Maintaining professionalism

REFERENCES

Kimberly Morgan

Director Bright Horizon 773-***-****

Michael Milkie

Noble Street Charter H.S.

Rosanne Eithenick

Youth Group Coordinator