Christopher B. Johnson
*******@***.***
**** ***** ***** **************, ******** 24073
Phone: 540-***-****
SUMMARY OF QUALIFICATIONS
Sales executive with 10 years successful sales experience and winning record of increasing profits. Record of fast-track promotions from Loan Officer to Branch Manager. Expertise in developing and managing long-term relationships with clients and referral sources through excellent customer service, follow-through, and attention to detail. Highly effective working in a variety of cultures; creative problem solver with can-do attitude and ability to foster strong and positive team morale and team results.
EDUCATION
BACHELOR OF SCIENCE, HOSPITALITY AND TOURISM MANAGEMENT (2000)
Virginia Polytechnic Institute and State University, Blacksburg, Virginia
PROFESSIONAL EXPERIENCE
CONSOLIDATED CONSTRUCTION SERVICES, INC.
Project Manager, Business Development, Estimator Roanoke, VA (May 2011-December 2011)
• Manage Construction Projects
• Market to Insurance Professionals and Property Managers
• Estimate for new projects
RE/MAX 8
REALTOR Blacksburg, Virginia (July 2010- June 2011)
• Prospect for new clients
• Find the property to meet my clients needs
• Counsel clients as they move through the home-buying process
PROSPERITY MORTGAGE
Mortgage Consultant Blacksburg, Virginia (January 2010-June 2010)
• Originate mortgage applications and analyze creditworthiness of borrowers
• Counsel borrower on various mortgage products that fit their needs and achieve their objectives
• Counsel borrower on credit improvement, if necessary
• Serve as a liaison between loan processing center and borrower to ensure a smooth transaction
• Cultivate relationships with in house real estate agents
NATIONSPLUS MORTGAGE CORPORATION
Mortgage Planner Christiansburg, Virginia (November 2006-December 31, 2009)-Company Closed
• Originate mortgage applications and analyze creditworthiness of borrowers
• Counsel borrower on various mortgage products that fit their needs and achieve their objectives
• Counsel borrower on credit improvement, if necessary
Christopher B. Johnson page 2
ALCOVA MORTGAGE
Branch Manager, Mortgage Planner Christiansburg, Virginia (January 2004-November 2006)
• Oversee daily operations of 3 offices, including 10 loan officers and support staff
• Manage all aspects of profitability for each individual office
• Originate mortgage applications and analyze creditworthiness of borrowers
• Counsel borrower on various mortgage products that fit their needs and achieve their objectives
• Counsel borrower on credit improvement, if necessary
• Serve as a liaison between loan processing center and borrower to ensure a smooth transaction
WELLS FARGO
Home Mortgage Consultant, Christiansburg, Virginia (January 2003-January 2004)
• Originate mortgage applications and analyze creditworthiness of borrowers
• Counsel borrower on various mortgage products that fit their needs and achieve their objectives
• Counsel borrower on credit improvement, if necessary
• Serve as a liaison between loan processing center and borrower to ensure a smooth transaction
TEXAS ROADHOUSE
Service Manager Christiansburg, Virginia (May 2002-January 2003)
• Directly manage a total staff of 101 employees and one Assistant Manager in the facility
• Opened ranked #2 in service labor and #3 in retail sales out of 143 restaurants
• Achieved and maintained the #1 ranking in district for all categories that are impacted by service staff
• Educate service staff on suggestive selling techniques, ABC laws and safe service
RYAN’S FAMILY STEAK HOUSE
Operations Manager, Christiansburg, Virginia (November 2000-May 2002)
• Directly managed three Managers; oversaw a staff of 80 employees in the facility
• Improved food and labor cost every month year-over-year
• Assist Operating Partner in all aspects of operations, including sales forecasting, cost management, sales building/branding, and community relations
• Coach and Develop New and Existing Team Members
• Ensure positive guest experience to achieve consistent, repeat visits
RED LOBSTER
Beverage and Hospitality Manager, Gastonia, North Carolina (May 2000-November 2000)
• Plan and promote drink specials and features
• Alcohol Purchasing and Usage Tracking
• Forecast Guest Counts
• Educate Team Members on ABC Laws and Safe Service
• Educate Team Members on Suggestive Selling Technique
• Analyze Profit and Loss Statements
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