STEVE UNDAG
**********@*****.***
Summary:
• Eight years of experience as a Computer Operator/Inventory Control Assistant.
• Monitor System from messages errors and alerts from servers and silos.
• Scans incoming and outgoing IBM/Oracle tapes backups.
• Daily printing of reports from incoming and outgoing tapes.
• Data Entry and Handles Data Collection of Orders from Stores.
• Logging and Updating all Data Transmittal/Collection Summary Sheet.
• Follow-up Store to Complete Data Collection.
• Updating Store I.T. Database.
• Assisting Stores on Application Related Problems.
• Conducting Training of Users on New I.T. Solutions.
• Analyzes and improves existing processes
• Providing Reports to Operations on Status of Data Collection per Store.
• Coordinating with Warehouse,Purchasing,Systems and Logistics Department in Handling of Store Orders.
• Back-Up all Order Data Daily.
• Executing Store Order Data Processing.
• Preparing Oracle Inventory Transfer functions
• Providing Oracle Inventory Reports.
• Creating Inventory Adjustments.
• Basic Knowledge on Unix Scripting and UDP/TCP/IP.
• Experience in Playing Key Team Leadership roles including Store Daily Deliveries, Access to Store Order Information and Customer Interaction,
• Experience in Offshore-Onsite Coordination.
Technical Experience:
Languages: Progress 4GL, Visual FoxPro, ORACLE 11i
Databases: Mainframe/AS400, Microsoft Access, SQL, Oracle 11i, SQL Server
Operating Systems: Windows 98/2000/XP/NT, UNIX, Linux
Tools: Excel, Word, PowerPoint, MS Project, Microsoft Visio 2000.
Education/Training:
• Associate in Computer Science, Philippines
• 2007 The 7 Habits of Highly Effective People
• 2006 5S for Commissary Employees
Experience:
Blue Cross Blue Shield / Kelly Services – IL, USA Nov. ’11 – present
Computer Operator
Daily Operations for Data Center of Blue Cross Blue Shield in Waukegan, IL.
Roles:
• Monitor Systems Mainframe and AS400 systems
• Replies, messages pending, tape and platter mounts
• Reply to nine daily server eject requests received via E-mail
• Daily Ejecting tapes from Production & Test Mainframe system
• Daily Entering tapes from IM put back in Prod & Test System
• Verify all distribution D/R open systems tapes listed were ejected from the SL8500.
• Create and send via E-mail to Iron Mountain four files Picking, Distribution, Inventory & Build files
• Eject and scan mainframe tapes from SL8500.
• Create Daily Exception report to verify using Qwikscan, Outgoing/Incoming tapes ejected match tapes on
- Distribution file.
• Receive Incoming shipments
• Send email replies to customers
• AS400 System - Offsite procedure for all backup tapes. Daily and Weekly (on Friday)
• Scan mainframe incoming tapes received from IM and enter them inside the SL8500
• Incoming mainframe tapes coming in from IM match tapes on Picking file.
• ECS department sends an E-mail to our department PC listing which Distribution
- D/R tapes are Incoming from IM.
• We scan the tapes and create a file: (scantapein/out) that ECS uses to match the incoming/outgoing tapes.
Environment: MAINFRAME, ORACLE, AS400 & UNIX
Chowking Food Corporation - PHILIPPINES Oct ’98 – June ‘07
Inventory Control Assistant
Daily Operations for Chowking Company, Specializing in Customer Management, Order Management, Logistics, Commissaries, Sales analysis and Accounting.
Roles:
• Help the programmers to conduct interviews with the users as part of their data gathering for the requirements specification
• Testing and debugging the new programs developed by IT Group
• Involved in the deployment and cutover of the enhanced application system
• Provide support/assistance to users in the use of the new system
• Test and Process the new Transaction Entry module wherein the orders of the stores were inputted to produce a Sales Order; Inquiry module to inquire for all the orders and deliveries made; Sales Order Processing module and Report Generation
• Coordinate with Supervisor and programmers in preparing output requirements specifications, data flow diagram and entity relationship diagram
• Analyze Order output requirements
• Creates inventory models utilized for planning inventory
• Communicates with department heads in terms of planning inventory, forecasting sales, and approving inventory order requests
• Reconciles report such as order items vs. inventory stocks
• Lead Ordering team in conducting user training program and familiarization to the new application
• Act as Supervisor of Order Management
• Prepare the documentation for new user and technical manual
• Involved in some data administration using UNIX
• Conduct user training for new employee in Order Management Group and Chowking VISMIN Commissaries
• Prepare Sales Order, Purchasing Order and Receipt Report
• Handles Lot/Sublot Change & Adjust Immediate for Dummy Stocks
• Prepare & Printing Insufficient Stocks Report
• Resolve & Reprint Insufficient Stocks Repost
• Shipping & Releasing all Sales Order for Picking
• Checking Unreleased Sales Order
• Printing Weight and Volume per Route,Store
• Printing Picklist Report by Summary and Location
• Printing Loading Guide
• Performs other miscellaneous duties as assigned
Environment: PROGRESS versions 8 & 9.1b, Oracle 11i, Visual Foxpro, Windows 98/XP, UNIX, Microsoft Visio & Excel