Customer Service Manager

RYAN HARWELL

**** *. ********* **. • Phoenix, AZ 85086 • 810-***-**** • ****.*******@*******.***

GRAPHIC DESIGNER

Graphic Designer with 4 years of experience seeking a new opportunity after relocating to Phoenix from Michigan. Well-developed skills using Adobe Photoshop, Illustrator, InDesign, and QuarkXPress. Loyal employee with outstanding written and verbal communication skills. Strong customer service background with a demonstrated track record of success working with clients and providing customer service. Dedicated to quality and getting the job done right. Portfolio: www.ryanharwellart.com

Areas of Expertise

Graphic Design | Adobe Photoshop, Illustrator, InDesign | QuarkXPress | Autodesk Maya

Dreamweaver | Communication Skills | HMML, CSS, JavaScript, JQuery | Customer Service

EXPERIENCE

Gus’s Carry Out, Howell, MI March 2011 – January 2012

Freelance Graphic Designer

• Designed the store’s menu for holiday themes including Halloween, Thanksgiving, Christmas, and New Year’s.

• Additional duties included working as a line cook in the restaurant to help prepare food.

Schawk, Inc., Sterling Heights, MI January 2006 – December 2008

An international brand management provider that executes branding strategies including brand design, packaging design, photography, workflow technology, workflow consulting, digital asset management, and copy management.

Digital Asset Manager/Graphic Designer

• Worked as part of team responsible for performing digital asset management for numerous accounts including General Motors.

• Used Adobe Photoshop, Illustrator, and InDesign to process work orders and get images to creative agencies, General Motors, and other clients.

• Fulfilled images, archived images, processed images from inkjet printers, fielded calls from clients, answered e-mails, performed website maintenance, and took on projects that aimed to improve GMassetcentral.com.

• Completed FTP download/FTP upload projects for General Motors; processed images for multiple advertising agencies located in Europe and provided agencies with updated images needed to complete ad campaigns.

Pizza Hut, Brighton, MI January 1999 – April 2004

Store Manager

EDUCATION

Macomb Community College, Warren, MI 2009

Web Programming Coursework; Completed classes in HTML and JavaScript

Macomb Community College, Warren, MI 2005

Associates of Science Degree; Major: Digital Art & Animation

COMPUTER SKILLS

Adobe Create Suite, Microsoft Word, Excel, Dreamweaver, Autodesk Maya 2009, QuarkXPress, OS X,

Windows XP Professional

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