Sammy Leach, Jr

Sammy Leach, Jr.

Mobile Phone: 919-***-****

Secondary Phone:

E-mail: ************@*****.***

****-* ******* *** , ****** Park, PA 19027

(H) 215-***-**** (C) 919-***-****, ************@*****.***.

Sammy L . Leach, Jr.

Objective

To obtain an entry-level position in your company that will strengthen

my skills, enhance company production and to increase overall company performance and revenue.

Experience

02/2008-Present Alliance Healthcare Info. Ivyland, PA

Customer Service Representative

* Work in a Call Center environment

* Answer Incoming Calls

* Data Entry

* Daily Use of Microsoft Office

* Daily Use of Internet Explorer

* Order Processing

* Making Outbound Calls

* Administrative/Clerical work

* Transfer calls to correct department.

* Assist customers in inquires about products.

* Entered pertinent information into computer databases.

* Stay up to date with HIPPA Compliance

* Comply with Company SOP

10/2007–01/2008 UPS Horsham, PA

Package Handler

* Load and Unload parcel packages weighing up to and exceeding 70lbs.

* Sort customer packages in order to reach the proper destination.

* Unload between 900-1300 packages an hour.

* Sort between 700-1100 packages an hour.

07/2007–07/2007 Woodway Manufacturing Co.(temp) Hatfield, PA

Machinist

* Assisted in the manufacturing of Dental Cabinets.

* Used Machines to drill and cut materials for cabinets.

12/2005–03/2006 NCO Financial Systems (temp). Horsham, PA

Bankruptcy Clerk

* Closed clients bankruptcy accounts.

* Entered bankruptcy information into company database.

* Update client information for bankruptcy purposes.

* Locate and Open client bankruptcy accounts.

* Work daily with Microsoft Office and Internet Explorer.

06/2005–08/2005 Spears Construction Oxon Hill, MD

Construction Worker

* Assisted in the construction and design of decks.

* Haul construction material to and from Construction site.

03/2002–11/2002 Sears Annapolis, MD

Sales/Customer Service

* Counted drawer each morning before starting shift.

* Floated to different department registers as needed.

* Handled Cash, Check, and Credit Card transactions.

* Assisted customers in the application of a Sears Credit Card.

* Stocked inventory.

* Assisted Consumers to locate specific products.

* Counted drawer at the end of each shift.

04/1999–08/1999 McDonalds Bowie, MD

Cashier/Customer Service

* Obtained orders from customers.

* Handled cash and credit transactions.

* Operated Drive-thru windows.

* Cleaned lobby area.

* Balanced out cash drawer at end of shift.

Education

2004-Present Temple University Philadelphia, PA

* Communications Major.

* Completed 92 credit hours towards my Bachelors degree.

2003-2004 West Virginia University Morgantown, WV

* Took college level courses toward my Business Marketing Degree.

* Transferred Spring of 2004

1999-2003 Largo High School Upper Marlboro, MD

* Received High School Diploma.

* Graduated top 25% of class.

Computer Skills

Microsoft Word, Dream weaver MX, Microsoft Outlook, Microsoft Front Page, Microsoft Excel, Microsoft PowerPoint. Type at 42 wpm with 96% accuracy.

Other Skills

Clerical, Customer Service, Cash Handling, Construction. Have taken courses in Accounting, Economics, and General Business courses.

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