Restaurant
Resume:
REX C. MANN
Anthem, Arizona 85086
OBJECTIVE: Utilize my experience in Food & Beverage
as a professional with comprehensive education,
training and experience to increase the standards
of service, knowledge and education while
exceeding guest expectations and financial budgets
EXPERIENCE:
April 1995 – July 2009 RM Stonescaping
2902 West Plum Hollow Court
Anthem, Arizona 85086
Owner
Generate all sales, estimates and designs
Increased sales from $0 to over $750K
Cultivate leads and closed sales
Surpass clients expectations
Actively maintain customer service
Hire, train and evaluate employees
Manage three working crews effectively
Create and maintain all budgets
Insure quality control
Respond to all client service calls
Train other contractors thru ICPI
Schedule classes and make all travel arrangements
Create and present Power Point presentations
October 1990 – December 1998 Morton’s of Chicago
1600 West Second Street
Cleveland, Ohio 44113
Assistant Manager
Ordered and received all wine inventory
Seat the dining room floor effectively
Select wines for “by-the-glass” list
Present and open all wine
Implemented new service standards
Managed guest reservations
Trained service staff
Made weekly FOH employee schedules
Resolved guest complaints, concerns and issues
Coordinated and participated in wine and cigar tastings
Ensure guests expectations were exceeded
Closed the restaurant at the end of the night
Entered data for location and corporate reports
Fill in for office F&B manager
Ensure guests expectations were exceeded
June 1984 – September 1990 D’Amico’s Restaurant
3071 Pearl Road
Medina, Ohio 44256
Waiter
Ensure prompt and proper service to guests
Explain menu to guests
Take order and up sell to table side menu items
Coordinate flow of food with kitchen and Captains
Inspect my station prior to service
Engage in side work and deep cleaning as assigned
EDUCATION:
Ashland University, Ashland, Ohio
BSBA Hotel Restaurant Management, (HRM) 1992
Current Arizona Food Handlers Card
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