Management Project
Resume:
AAKANKSHA DOCTOR
Chicago, 60611
**********@*****.***
SUMMARY:An experienced healthcare professional with MBA in healthcare management. Proven ability to develop business and manage healthcare operations. Accomplished projects in assessing organizational challenges and creating solutions.
PROFESSIONAL EXPERIENCE:
Loyola University Medical Center, Maywood, IL 11/2009 - 04/2010
Intern, Purchasing Department
•Assessed and re-designed the inventory system for the dialysis satellite clinic in order to reduce operational cost by half.
•Implemented the par level inventory system management to save $19,000/month.
•Trained 5 full-time staff involved in the inventory management system to avoid waste and reordering.
•Participated in process Improvement - 5S Kaizen training.
•Delivered presentation outlining results of process improvement work to Senior Leadership group.
Sherman Hospital, Elgin, IL 08/2008 – 12/2009
Administrative Volunteer, Billing Dept. & Administration.
•Ran insurance queries to generate patient data using their billing software.
•Interpreted and followed-up on insurance acceptance/rejection reports.
•Conducted statistical analysis to sort patient data and prepare reports.
Sterling Hospital, India 05/2007 – 12/2007
Clinical Administrator
•Provided administrative oversight of the outpatient department (OPD).
•Coordinated the Lab Outreach Program to increase hospital lab revenues by 15%.
•Produced revenue data integration from various department to determine source of revenue
•Responsible for managing 15 FTEs.
•Led CQI (Continuous quality improvement) project to introduce new methodologies to reduce average outpatient waiting time by 20 minutes per patient and enhance patient satisfaction.
•Organized marketing activities for current clients in coordination with business development team to grow revenue.
•Reported presentations on various projects and ongoing activities in OPD in monthly executive committee meeting.
Wockhardt Hospitals, India 01/2007 - 05/2007
Management Trainee
•Engaged in project to develop a business model for a hospital for Nagpur region in India.
•Conducted market research on doctors, hospitals, consumers and pharmacist located in the east Nagpur area (India).
•Responsible for data compilation and analysis of project trends and future scope.
•Presented solutions for strategic decision-making based on competition, customer requirements and market research.
Apollo Hospital, India (Joint Commission International Accreditation) 03/2006 - 06/2006
Management Trainee
•Developed business plan for commission of a cancer center like CBCC (Comprehensive Blood and Cancer Center).
•Completed pro forma to estimate resources and payback period for new comprehensive cancer center.
•Conducted needs assessment for radiation, surgical and chemotherapy units in moving to the new cancer center.
•Received commission for the cancer center in a record time of 7 months.
EDUCATION:
•Loyola University, Chicago, IL GPA: 3.73 May 2011
M.B.A. Healthcare Management.
•Indian Institute of Health Management Research, Jaipur, India May 2007
Master in Hospital Management.
•Maharaja Sayajirao University, Gujarat, India May 2005
B.Sc (Home) Food and Nutrition.
COMPUTER SKILLS: Lawson, CERNER, eCare, Star, MS Office Package, Microsoft Project and SQL.
PROFESSIONAL AFFILIATION: American College for Healthcare Executives (ACHE) including local Chicago chapter.
HONORS: Beta Gamma Sigma Society
Contact this candidate