Jerry Holmes resume

Jerry Holmes

**** *** ****** *******

Alpharetta, GA 30005

407-***-**** message

Career Summary:

I am a seasoned Information Systems professional with eighteen years of progressive experience in multiple environments including hands-on technical support and operations. I am experienced in all aspects of hardware and software installation as well as problem determination and resolution on the AS/400 iSeries. I have current BRMS, VISION, and LPAR management experience. Excellent communication skills oral and written. I am an IBM Certified Specialist (AS/400), V4.3, V4.5, V5.2,V5.3 and V5.4 , Certified Instructor and Toast Masters member.

Skills Summary:

Hardware: IBM AS/400 models, Advanced Series i520 i570,595, 840, 830, 740, 600, 620, 640, S30, 170, LPAR 12-way processors. 530, 320-2052 and 2051, D45, E70, F80, IBM mainframes models ES9000, 3090, 4391, RISC 6000, IBM PC's PS/2 330, 350 models 50-70, PS/ValuePoint/433-DX. Gateway 2000 Pentium Processors, 3270, IBM 5394 and 5494, Pearle controllers, IBM 3590, 3480, 3570 Magstar and 7208 tape drives. RS/6000,Geonet concentrators, ISDN modems Ethernet Hubs, 3090 MVS, Kiosk stations and MICROS 9600. Tally Genicom printers accessible from the web.

Software: IBM OS/400 V3R6-V5R3 and all of the lower level releases prior to 3.6. Client Access/400 for Windows, OS/2 WARP. Rumba/400, RPG/400, COBOL/400, DBU/400, BRMS, Soft Turn/Turnover, Sterling Software/Connect Direct. Query Manager and SQL/400, OfficeVision/400, Aldon/CMS, Silvon/CMS, FHA software. JD Edwards Financial and warehouse modules, Street software, GMI software, Performance Tools/406, MS/WORD 6.0, WordPerfect 6.1, VISIO, PC Anywhere, ProComm Plus, Windows/95 and Windows/NT. Language: Token Ring. LU6.2, TCP/IP telnet SNADS, SDLC, APPN, APPC connectivity, RJE connectivity, VM/MVS connectivity to the AS/400, ASYNC & BYSYNC connectivity, ATU & URU connectivity, internet. Installed ODBC driver to connect AS/400 database to MS/EXCEL spreadsheet and to convert data. MIMIX Version 4 target sites, satellite proficient also worked with Vision Solutions OMS400 and ODS400 V8.2. BRMS, TSO, ACF2, TOPSECRET. MQ Series, UNIX and iTerra (ECHO2). Commercialware software. Familiar Sarbanes-Oxley procedures .InstallationAIX Version 6.1.2 on a HMC. Proficient with Vision Solutions OMS400 and ODS400 Version 8.2. Proficent using CMS, LMS Infinium software. iSecurity- SEA software. Computer Associates- Service Desk and RMLS

Experience:

Ezen Computer Services/at Exide Technologies- Alpharetta, GA

7/1/08 to present Senior Systems Engineer - Consultant

Onsite support for managing two i570 iSeries systems. Provide technical support to the offshore support team. Insure necessary backups functionality utilizing BRMS. Performance tuning and security. Systems are using Lansa, Extol, and JD Edwards World Applications. Web interface to 5 LTO tape drives and also using MIMIX version 5. Weekly switch processing and LPAR builds. Assisting in infrastructure the IT department.

YRC Worldwide Overland Park, Kansas-

1/1/08 – 7/01/08 Senior Systems Engineer - Consultant

Responsible for deploying i525's and i550's at the Roadway and Yellow trucking facilities. Maintain daily operations onsite and provide technical support to the Kansas headquarters. Insure necessary backups functionality utilizing BRMS. Performance tuning and security. Heavy regression testing with in house and third party software.

Peppermill Casinos, Inc. - Reno, NV

10/1/2006 – 12/31/07 IT/IBM Specialist/Manager

• Hands on responsibility for AS/400 820 V5R3M0 to i520 V5R4M0 migration. I installed and rack mounted three i520’s. I also installed and rack mounted two LTO3 tape units

• Responsible for implementing HA role swap procedures using Vision OMS400 8.2 and ODS400 V4.2. Also involved with modified configuration for local and remote links.

• Creating Helpdesk procedures for the operations department using GWI helpdesk software that were placed into company policy.

• Involved in special projects with the applications team for the casinos, installing software on the AS400 and creating a task list for functionality testing. Responsible for implementing security procedures for the AS400. Also implementing operations procedures for backup and recovery scenarios. Utilizing BRMS tape media libraries

• Working with vendors to upgrade existing applications and hardware. Aldon will our CMS system.

• As a manager I maintain all budgeting for the computer operations department. I have eight operators and one supervisor who reports to me. We run a 24x7 environment.

• Implemented iSecurity on two i520’s.

• Installation of Websphere MQ

• Installation of the HMC version 5.2.1

Pharmerica- Tampa, FL

7/1/2006 – 10/2006 Supervisor/Consultant Engineering Department

• Hands on responsibility for AS/400 administrators on 27 LPARS remote and local.

• Proficient with IBM internals and communication skills and BRMS

• Provide technical and software support for users

• Involved in disaster recovery projects, perform installations of the AS/400 operating system

• iTera Support and Maintenance, also deploying iTera on multiple LPARS

• Installation and configuration of the ECHO2 products and installation of PTF’s

• Configure Connect Direct on all LPARS and HMC. Familiar with HIPPA and Sarbanes-Oxley policies.

• Designed systems heart beat via Management Central setup to monitor DASD and Qsysopr messages.

Target Corporation- Minneapolis, MN

11/2005- 7/1/2006 Systems Engineer - Consultant

• Hands on responsibility for AS/400 administration on 18 LPARS and dual HMC’s.

• Proficient with IBM internals and communication skills and BRMS

• Provide technical and software support for users

• Involved in disaster recovery projects, perform installations of the AS/400 operating system

• iTera Support and Maintenance, also deploying iTera on multiple LPARS

• Installation and configuration of the ECHO2 products and installation of PTF’s

• Configured SMTP to interact with email system and application

Paradigm Systems- Phoenix, AZ

9/2005- 11/2005 Consultant/BRMS and Disaster Recovery

• Hands on responsibility for AS/400 administration and installation of BRMS

• Provide technical and software support for users

• Involved in disaster recovery projects, perform installations of the AS/400 operating system

DHL- Scottsdale, AZ

5/2005 – 9/2005 Senior Systems Architect - Consultant

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• Hands on responsibilty for AS/400 administration for 32 LPARS and redundant HMC’s

• Proficient with IBM internals and communication skills and BRMS

• Provide technical and software support for users in the US, Prague, and Germany

• Involved in disaster recovery projects, perform installations of the AS/400 operating system.

• Responsible for quiescing remote systems and activating new LPARS via startup programs. All work was changed with MIMIX replicator. Having a bidirectional flow of data.

IBM- Rochester, MN

7/2004 – 5/2005 Senior Systems Engineer

• Heavy customer support globally for the AS/400 platform

• Provide customer source guidance and system generation, installation preventive maintenance and application.

• Perform problem source identification to isolate failing system components using dumps and traces.

• Responsible for AS/400 administration

• Proficient with IBM internals and communication skills and BRMS

• Provide technical and software support for users

• Involved in disaster recovery projects, perform installations of the AS/400 operating system

• I also sat on the VMC queue to help clients configure the HMC

WELLSFARGO- Tempe, AZ

5/2004 – 7/2004 Security Analyst II - Consultant

• Responsible for Security changes and access for the mainframe. Provide customer source guidance and system generation, installation preventive maintenance and application. Making changes in ACF2 and TOPSECRET

• Perform problem source identification to isolate failing system components using dumps and traces.

• Responsible for AS/400 administration and 3270 emulations

• Provide technical and software support for all BLACKBERRY users

CAREMARK- Scottsdale, AZ 11/2003- 5/2004 iSeries SR. Systems Analyst/Consultant

• Hands on responsibilty for systems administrations for 5 AS/400 2 local and 3 remote sites.

• Performance tuning, security implementation extensive LPAR configuration on the AS/400

• On call 24/7 rotation schedule, heavy client phone contact.

• Extensive LPAR knowledge configuration/hardware IBM certified Libraries, Objects, and Library Lists

• Responsible for 24/7 shift, with 3 direct reports, Installation of all OS/400 systems and hardware. Full functionality testing on-site or remote testing

• Responsible for all AS/400 upgrades, configurations, installs and PTFS and BRMS.

• Involved in AS/400 performance tuning, MIMIX administration. Worked with Aldon CMS and MQ Series.

• Participated in formulating and administering company policies and developing long-range goals. Familiar with HIPPA and Sarbanes-Oxley policies

• Reviewed analyses of activities, costs, operations and data to determine progress towards stated goals and objectives.

LaFarge RoadMarking - Parsippany, NJ

6/2002- 11/2003 Systems Administrator/Consultant

• Performed all systems administration duties for the AS/400 including work management, communications and configuration of peripherals. Heavy client phone contact.

• Extensive LPAR configuration on the AS/400, MIMIX troubleshooting.

Installation of JDEdwards software and PTF's. Worked with Aldon Harmonizer and Analyzer.

DIGICA - Branchburg, NJ

1/2002-6/2002 Lead System Administrator - Consultant

• Provided and developed extensive documentation for LPAR training in an AS/400 environment.

• Installed four AS/400 models 830's and 840's, including installing the OS/400 operating system, setting up lines, controllers, and devices. Configured the system, transferred data from old production system and performed extensive functionality testing.

• Performed all systems administration duties for the AS/400 including work management, communications and configuration of peripherals. Maintained Windows 2000 software.

Heavy client phone contact.

• Extensive LPAR configuration on the AS/400 and MIMIX administration, Libraries, Objects, and Library Lists BRMS

• Proficient in reorganizing system and DASD system and DASD cards in the proper slots when delivered from IBM.

• Insuring sequence and power cables and properly connecting to the LPAR towers.

Responsible for configuring all logical partitions consisting of retrieving necessary resources from the primary partition and creating all logical partitions.

• Performed Disaster Recovery planning and wrote DR procedures for Digica clients.

• Set AS/400 security and maintained data integrity. Installation of Aldon CMS.

• Installed Aldon Change Management. Worked with MIMIX Lakeview technology.

COMDISCO - Carlstadt, NJ

12/2000-11/2001 Team Leader System Administrator

• Extensive LPAR knowledge configuration/hardware IBM certified.

• Responsible for 24/7 shift, with 3 direct reports, Installation of all OS/400 systems and hardware.

• Full functionality testing on-site or remote testing

• Responsible for all AS/400 upgrades, configurations, installs and PTFS.

• Involved in AS/400 performance tuning

• Participated in formulating and administering company policies and developing long-range goals.

Reviewed analyses of activities, costs, operations and data to determine progress towards stated goals and objectives.

• Performed system administrative functions on RISC 6000, including backup and recovery, functionality Testing. Heavy client phone contact.

• Configured TCP/IP protocols. Worked with MIMIX installation and troubleshooting.

• Directed and coordinated work of help desk technicians, installation technicians and programming staff.

• Consulted with clients to identify current operating procedures and determine their needs and priorities.

• Prepared and delivered definition of objectives, proposals and schedules to clients.

• Served as project manager; directing, coordinating and reviewing activities of project personnel to ensure project progressed on schedule and within prescribed budget.

• Conferred with project personnel to provide technical advice and to resolve problems.

• Prepared progress reports for clients and project personnel.

• Installation of Windows 2000 and Novell software.

• Maintenance of Windows 2000 and Novell software.

• Demonstrated effective communication skills, both written and verbal.

• Demonstrated effective leadership and encouraged team concepts.

• Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality work.

ISS - Whitehouse Station, NJ

5/1998 to 11/2000 Senior Systems Engineer

• Performed security administrator, implemented change management system and capacity planning, and performance tuning in AS/400 and RISC 6000 environments.

• Performed over 20 installations of AS/400 and two RISC 6000 installations from box to production.

• Set up communications including lines, controllers, and devices.

• Recommended and installed Aldon Change Management System for several clients.

• Configured communication protocols consisting of Ethernet, token ring, LU6.2, SNA, SDLC, and Async.

• Reviewed bid proposals and negotiated contracts within budgetary limitations and scope of authority.

• Implemented methods and procedures to ensure project specifications, deliveries and schedules are met on time.

• Provided technical expertise to subordinates and supervisors in identifying and resolving problems.

• Planned and prepared technical reports, memoranda and instructional manuals as documentation of program development.

• Maintenance of Novell Software. Worked with MIMIX software. Worked with Aldon CMS

•Demonstrated effective communication skills, both written and verbal.

• Demonstrated effective leadership and encouraged team concepts.

• Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality work.

CHASE MANHATTAN BANK - MetroTech Site, Brooklyn, NY

8/1997 to 5/1998 Senior Technical Officer

• Performed CISC to RISC conversions

• OS/400 upgrades, PTF installations, instrumental in writing documentation manuals and creating CL menus for the Operations Department Heavy client phone contact.

• Provided technical support for 10 AS/400's

• Installed Vision Solutions software, maintained 5 AS/400's, performed CL programming for operation staff, CISC to RISC migrations.

SYNAPSE - Branchburg, NJ

10/1995 to 8/1997 System Engineer

• Provided AS/400 technical support for several clients

• Recommended and installed Silvon Change Management Software.

• Configured communication lines APPC, SDLC, Ethernet and Token Ring 5494 Controllers.

• Involved in staffing the data processing team, conducted interviews for operations positions.

• Installed AS/400 model 620 and 320. Configured all communication devices local and remote.

• Heavy client phone contact created technical documentation.

• Performed tech support in all areas. Worked with JD Edwards software, configured DASD and CL programming.

INDEPENDENT CONSULTANT

7/1993 to10/95

Merrill Lynch –

• Worked heavily with MIMIX data recovery software, hub/satellite proficient. Installed and configured the hub and satellites.

• Performed CISC to RISC migrations. Programmed 24 programs in RPG and CL. Worked extensively with GMI software (Futures) doing application support.

Calvin Klein -

• Trained shift operators on AS/400. Wrote technical documentation. Performed CL programming.

American Re-Insurance –

• Worked with LANZA software which heavy functionally testing and CL programming.

Merck & Co. –

• Performed heavy performance analysis on 13 AS/400's. Worked with department heads to determine critical impact on the AS/400. Some CL programming.

Automated Pharmaceutical Services –

• Worked on DEC/VAX system as a MUMPS programmer.

IBM- Chicago, Ill

5/1992 - 7/1993 Team Leader-Level 1 Support AS/400

• Heavy customer support globally for the AS/400 platform

• Provide customer source guidance and system generation, installation preventive maintenance and application.

• Perform problem source identification to isolate failing system components using dumps and traces.

• Proficient with IBM internals and communication skills

• Provide technical and software support for users

• Involved in disaster recovery projects, perform installations of the AS/400 operating system

DELTA DENTAL PLAN OF NJ - Parsippany, NJ

11/1990 to 5/1992 Technical Support Analyst – S/36/D2L and IBM 9370

HYGIENE INDUSTRIES - Passaic, NJ

6/1987 to 11/1990 Computer Operator – 2nd Shift – IBM ES9000

Education/Training:

Coursework in MIS 1983-85, Pace University, NYC

Coursework in Economics, Montclair State College, Upper Montclair, NJ

CERTIFICATIONS:

IBM Certified Specialist (AS/400), V4.3, V4.5, and V5.2

Hartford Graduate Center 1996- 1998 Montvale, NJ

Part-time AS/400 Instructor

Computer learning Center 1998-2003

Part-time AS400.WIN/NT Instructor Paramus, NJ

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