Customer Service Medical

Lateisha Zondo

**** ******* ***** ******* ****, GA 30349 404-***-**** ********.*****@*****.***

Objective_______________________________________________________

Ultrasound Technician demonstrating strengths in general sonography, customer service, communication and hands on experience divided amongst a hospital and clinical setting.

Profile_______________________________________________________________________________________________

I am a motivated, hardworking, professional individual with a certificate in Diagnostic Medical Sonography. I quickly learn new tasks and machinery. My flexible and versatile demeanor allows me to maintain professionalism under pressure. Thrive in high paced environment dealing with many cultural differences and personalities. Work excellent alone or with a team.

Skills Summary_____________________________________________________________________________________

Customer Service HP Sonos 2000 PhillipsiU22

General Office Skills ATL UM400C

Computer Savvy Sequoia

Professional Experience___________________________________________________________________________

Dekalb Medical @ North Decatur Rd, 2701 N. Decatur Rd, Decatur, GA 30033

• Externship – 5/2011 to 10/2011

• Demonstrated skills in general sonography: OB/GYN, ABD, LEV,TESTICULAR

Kaiser Permanente Southwood, 2400 Mt. Zion Pkwy, Jonesboro, GA 30236

• Internship – 10/2010 to 5/2011

• Observed general sonography in various areas specializing in Breast and OB/GYN

At each site AIDET ( Acknowledge, Inform, Demonstrate, Examine, and Thank patient ) was used when acquiring patients.

Employment History_______________________________________________________________________________

Transportation Security Administration (TSA/DHS ) – Atlanta, GA

Federal Officer (TSO), 4/2004 – 11/2011

Cognisa, Inc. – Queens, NY

Traffic Agent, 11/2003 – 04/2004

Education____________________________________________________________________________________________

Sanford Brown College - Atlanta, GA

Diagnostic Medical Sonography Certificate, 10/2011 GPA 3.5/4.0

Kingsborough Community College – Brooklyn, NY

Accounting, 9/1999 – 2/2001 GPA 2.8/4.0

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