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Customer Service Representative

Location:
Spokane, WA
Salary:
willing to negotiate
Posted:
May 21, 2012

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Resume:

Vantha Doun

*** **** ****** **** 425-***-****

Lewiston, ID 83501 is8s18@r.postjobfree.com

Work Experience

Clearwater Paper Co-op (Intern) Aug 2011- June 2012

• Evaluate Secondary Chip screen capital project

• Evaluate Methanol and SO2 scrubber efficiency

• Manage Chemical Railcar inventory and reports

• Analyze kappa data and O2 reactor caustic charge

Norpac Paper Co-op (Intern) Mar 2009- Sept 2009

• Run efficiency Trials for Cleaner and Strainer efficiency

• Take samples and run lab tests on Saveall machinery for pulp balance

• Review and resolve customer issues and complaints

• File paperwork and prepare weekly reports

Carlisle Interconnect Technologies (Productions) Apr 2007- Mar 2009

• Supervise five member team to work on custom wires/cables

• Prioritize work load according to shipping schedule

• Read and interpret blueprints, then coordinate workforce tasks

Kenworth Truck (Assembly) Dec 2006- Apr 2007

• Read blueprint and work with hydraulic machinery

Home Depot (Carpet sales associate) Jan 2006- Nov 2006

• Order carpet and flooring purchases and installation

Safeway (Customer Service representative) Feb 2004- Dec 2005

• Run Western Union money transfer order

• Handle customer complaints and returns

US Navy (Gas Turbine Engineer) June 1998- June 2002

• Perform maintenance and upkeep FO/LO machinery

o Supervise junior personnel in assigned tasks and responsibilities

• Carry out duties as firefighting team leader

• Stand watch as Engine room Operator while underway and Central console Operator in port

Education

University of Washington Graduate

Bio-resource Science Engineering Major formerly Pulp and Paper Science Engineering

Graduated with: Bachelor’s Degree in Science June 2011

Cumulative GPA: 3.4

Green River Community College

Chemistry, Math, Physics

Graduated with: Associate’s Degree in Science June 2005

Cumulative GPA: 3.3

Skills

• Proficient in Aspen, WinGems, PI Process book, and MATLAB

• Efficient MS Excel, Word, Powerpoint

• Experience with managing work crew

• Familiarity in shift work and overtime

• Takes initiative with new and challenging problems



Contact this candidate