Clerical

Lisa M. Amador

*** *. ********* ***., ***. **D

Woodbury, NJ 08096

856-***-**** (Home)

856-***-**** (Cell)

CAREER OBJECTIVE: A career position in the Administrative Assistant field where I can use my skills and experience to assist my employer reach their goals, where hard work is rewarded.

SKILLS:

•Customer service experience includes working with a diverse group of people in a constantly changing dynamic environment

•Ability to prioritize work, meet deadlines, learn quickly, follow directions and provide assistance where most needed

•Computer skills include (Microsoft Word and Excel)

•Ability to type 55 wpm and 8,000 alpha/numeric keystrokes per hour

•Experienced in use of ten key calculator, multi-line telephone, facsimile machine, copier and postal meter machine

•Ability to work independently and with multi-disciplinary team

•Take pride in doing a good job and achieving results

EXPERIENCE:

12/2007-3/2008 Express Scripts, Bensalem, PA

Data Entry Technician

•Entered prescriptions into a VAX computer system on a daily basis

8/2007-12/2007 CVS Pharmacy, Woodbury, NJ

Cashier

•Provide courteous customer service

•Cash handled

•Stocked shelves with merchandise

10/2006-6/2007 Wawa Inc., Cherry Hill, NJ

Customer Associate

•Cash handling and balance drawer

•Assisting in the training of new cashiers

•Ensuring quality customer service at all times

•Prepare sandwiches for our customers

6/2003-1/2005 Vector Consulting, Titusville, FL

Administrative Assistant

•Verified and kept records on incoming and outgoing shipments

•Prepared daily packing slips and invoices

•Provided courteous customer service to process phone calls efficiently

•Utilized strong professional verbal communication skills to obtain payments on past due accounts

•Picked, packed and shipped orders to customers

•Analyzation of forms control and office layout

•Created new systems and revise established procedures

6/2002-12/2002 Bank One, Akron, OH

Data Entry Clerk I

•Entered data into the computer accurately and efficiently on a daily basis

1/1999-4/2001 Prime Engineering & Architecture Inc., Akron, OH

Administrative Assistant

•Utilized strong professional written and verbal communication skills to obtain payments on past due accounts

•Demonstrated ability to prioritize, research and problem solve

•Maintained customer data base

•Provided technical support to staff in daily activities

•Maintained confidentiality

•Ordered office supplies

•Handled petty cash

2/1993-8/1997 Assurance Temporary Agency, Clifton, NJ

Data Entry Clerk II

•Maintained records for outgoing inventory

•Produced reports for the manager

•Provided customer service to process phone call

•Secured proper channels regarding paperwork in a timely manner

2/1990-7/1992 Purolator Products, Newark, NJ

Clerk

•Updated billing on a daily basis

•Filed alphabetically and numerically

•Handled customer inquiries, concerns and issues

•Processed inventory

•Printed reports on a daily basis for various managers

Certificates

Office Technology Camden County College Camden, NJ

Business Education Software A Betterway of Life Learning Center Akron, OH

Office Skills Training Goodwill Industries Newark, NJ

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