Jillian C. Norwood
Prosper, TX 75078
***************@*****.***
Education
University of North Texas
Bachelor of Business Administration
Organizational Behavior and Human Resource Management December 2011
Employment History
Staffing Assistant, Contract January 2012 – Present
Surgical Care Affiliates
Birmingham, AL
• Schedule interviews for 5-10 candidates daily, including heavy interaction with top-level managers and a variety of business professionals, professional reference checks, and coordination with external recruiters.
• Manage the shipment of new hire packets and other special projects.
• Facilitating transition to a new resume storage process to more fully utilize the company’s applicant-tracking software.
• Maintain I-9 and other personnel documents as needed.
Child Care Specialist June 2009 – January 2012
Prestonwood Baptist Church North Campus
Prosper, Texas
• Trained new employees on proper child care procedures.
• Coordinated the efforts of volunteers in order to utilize their strengths.
• Developed strong communication skills with both adults and children.
• Contributed to the revision of job descriptions.
Human Resource Assistant June 2011 – November 2011
Bear Transportation Services
Plano, Texas
• Internship transitioned to Human Resource Assistant position after three months of superior performance.
• Responsible for electronic personnel records project through completion, which ensured compliance with document retention laws.
• Observed HR meetings including exit interviews, corrective action counseling and employee relations coaching.
• Assisted with recruiting responsibilities including resume and phone screening.
• Gained presentation and communication skills while attending new hire orientation meetings.
• Reviewed FMLA, Title VII, Age Discrimination, ADA, Labor Law, and EEOC laws.
Floral and Produce Assistant February - May 2009
Brookshire Grocery Company
Celina, Texas
• Provided troubleshooting for customer problems and offered solutions.
• Prioritized responsibilities in a fast-paced workplace.
Optometric Coordinator June 2007 - March 2008
Crystal Clear Image
Frisco, Texas
• Maintained confidential patient files.
• Transferred new lenses to patients and maintained in-office inventory.
• Confirmed patient insurance coverage and billed accordingly.
• Trained patients on proper contact lens wear, helping to increase sales and repeat business.
Professional/Student Organizations and Affiliations
Member of the Society for Human Resource Management
National, University of North Texas, Dallas, and Birmingham Chapters