Customer Service Administrative Assistant
Resume:
THAMARA JEAN
********@****.***
Pompano Bch Fl, 33064
Profile: Strong leadership qualities with the ability to work well with
others as well as independently. Adapt at sizing up situations, analyzing facts, and developing alternative course of action in order to increase productivity.
Objective: To obtain and secure a long term, full time position as an event coordinator in a nonprofit environment where my Talent, Creativity, Intelligence and Resources can be use for a greater cause and also the growth of the company. A position that will utilize my skills and further develop my expertise.
LANGUAGE
ENGLISH, CREOLE, FRENCH
EDUCATION
January 2003- FLORIDA STATE UNIVERSITY
December 2004 TALLAHASSEE, FL
Bachelors Degree in Fashion Merchandising
January 1999- PALM BEACH ATLANTIC COMMUNITY COLLEGE
December 2002 PALM BEACH, FL
Associates degree in business administration
Skills, Knowledge and Abilities:
• Working knowledge of customer service.
• Ability to work under pressure
• Pronounced leadership abilities
• Excellent oral and written communication skills.
• Ability to work with culturally diverse volunteers.
• Strong people skills.
• Logistic abilities.
• Ability to manage complex issues creatively and effectively
• Strong computer proficiency in Microsoft Office programs.
• Excellent organizational and planning skills.
• Strong communication and interpersonal skills.
• Ability to make independent decisions.
Professional Background:
Assignment Coordinator (2009-Present)
FOOD FOR THE POOR
• Contribute to raising Funds within the department at FFP using my creativity, sales and people skills
• Responsible for managing a portfolio of different Episcopal Parishes.
• Develop a professional relationship between FFP and Parishes
• Schedule weekend assignments for staff priests to Speak on behalf of FFP to raise awareness and raise funds.
• Research
• Keep up with Caps system to Update, Organize and Prioritize Calls.
• Utilize Customer Service, Interpersonal, Clerical and Communication Skills.
• Work within a team and also independently.
Executive Administrative Assistant (2005-2009)
IISTEK CORP. / WESTON, FL
• Provide outstanding customer service.
• Coordinating any and all personal details as requested by the CEO
• Schedule meetings and appointments.
• Ensure that all preparations are made
• Make travel arrangements.
• Coordinate and complete special assignments and projects in timely manner
• Review Incoming and some outgoing postal mail and Email.
• Account receivable for outgoing Billing.
• Work independently
• Organize and maintaining files
• Create Ads
• Provide front line communications Incoming and outgoing calls.
• Multi-task Daily
• Professional appearance and well Polished
Fashion Assistant/Visual (2005-2006)
SAKS FITH AVENUE / BOCA RATON, FL
• Played a strong Supporting role in Saks Fifth Ave to achieve the year Mark within the Department and also the company over all using my love for people, Team Work, passion for Service and Fashion, ability to multi task, Creativity and Excellent Communication skills.
• Responsible for managing a portfolio of Clientele and special events within the department.
• Establishing and developing strong customer relationships, building individual sales volume and establishing new accounts.
• Assist the planning, implementation and some of the logistics of the special events within the department
• Maintains an organized, visually appealing and welcoming Department environment to support marketing and advertising promotions
• Demonstrate an entrepreneurial approach to growing customer base & clients spend, and partner effectively with other team members.
• Pay attention to detail and ensures best practice is portrayed throughout Department.
• Have a passion for service and Love for people.
• Strive for opportunities to exceed, to surprise and delight by going ’above and beyond’ what is the norm.
• Requiring the highest level of Sales, Creativity and event expertise.
(FREELANCE)
Assistant Stylist/ Coordinator (2004-2005)
Atomic FunK / Miami, Fl
• Answer multiple phone lines.
• Multi task
• Organizing
• Prepare Event Proposals
• Castings Calls
• Finding Locations
• Negotiating
• Sponsors
• Advertising
• Marketing
• Purchasing.
• Assisting in picking out and picking up wardrobe and accessories for fashion galas
• Style Hair, design makeup and coordinate wardrobe for client’s and also models for different events.
• Event management: planning, budgeting, cost control; goal setting; and data compilation
Contact this candidate