Labor Relations

Kimberly Taylor

*** ******* **** ~Bolingbrook, IL 60440

home : 630-***-**** cell: 630-***-****

**********@*******.***

Education

*/**** ****** ******** ****** of Management, Bethesda, MD

Master's Degree in Human Resources Management

12/1997 Illinois State University, Normal-Bloomington, Illinois

Bachelor's Degree Theatre Minor: Mass Communication

Work Experience

Performance & Labor Supervisor

5/2006 – 2/2009 United Airlines, Inc., Chicago, IL

• Primary responsibility for addressing issues relating to Rules of Conduct and job performance, including adherence to standard operating procedures for IAMAW and Teamsters represented employees in at O'Hare.

• Coach employees for performance improvement and work with employees to meet performance expectations

• Serve as FMLA contact for IAM and Teamsters represented employees at O'Hare.

• Maintain in-depth knowledge of the IAM-UAL/Teamsters-UAL contracts, the non-punitive disciplinary and grievance processes and Company Policy in order to respond to contract-related and policy questions.

• Responsible for all investigations by conducting and/or providing operational supervisors/managers with assistance during the investigation. Investigations include but are not limited to ticket fraud, pass fraud, customer complaints, aircraft damage, employee injury, job performance and harassment and discrimination.

• Partner with Human Resources and Legal for labor intensive investigations

• Responsible to follow cases through the system at Investigative Review Hearings and the grievance process.

• Served as supervisor for the department’s administration team

HR Generalist

7/2005 - 1/2006 Sawyer Realty Holdings LLC, College Park, MD

• Supported 3-4 Regional Managers with properties in multiple states

• Recruited and interview candidates for open positions at properties

• Handle all unemployment claims and unemployment appeal hearings

• Counsel and reviewed all disciplinary actions with managers

• Investigated, interview and resolved employee relations with management

• Facilitated New Hire Orientation

• Created and revised human resources department forms

• Interpreted Human Resources policies and procedures to staff.

• Audited and processed changes in wages and/or job status for employees in ADP

• Participated in company events for employee rewards/recognition

HR Representative

10/2004 - 7/2005 American Red Cross: Greater Chesapeake & Potomac Region, Baltimore, MD

• Conduct full life cycle recruiting for exempt and non-exempt positions

• Facilitate manager weekly on-site meeting

• Participate in NUHHCE labor union meetings

• Investigate, interview and resolve NUHHCE labor union grievances·

• Prepared for and attend unemployment hearings

• Developed College Relations with local colleges and universities for phlebotomists

• Participated in NUHHCE labor union contract negotiations team

Employment Specialist I

9/2002 - 10/2004 Chevy Chase Bank, Bethesda, MD

• Full life cycle recruiting for external and internal applicants for 20-30 traditional and in-store retail branches.

• Experience with internet recruiting and coordinate newspaper advertisement.

• Achieve weekly and monthly recruiting goals. Set record of most new hires in a week.

• Participated in Recruitmax development team, College/University Recruiting Team, and Employee Referral Program

• Manage Human Resources reception desk.

Recruiter

4/2001-8/2002 TCF Bank Burr Ridge, IL

• Recruit, screen, interview and hire applicants for 15 in-store retail and traditional bank positions.

• Calculate offers and set up potential employees with pre-employment drug screens.

• Schedule new employees for training.

• Attend college and community job fairs.

• Coordinate in-store job fairs for open positions.

• Participate in on-campus recruiting and direct recruiting.

• Generate weekly staffing reports for regions that are covered.

• Attend regional meetings to explain any changes in company policies and recruiting efforts for regions.

References Available Upon Request

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