Accounting/Finance/Administrative Resume

Rachelle L Brown

EDUCATION:

Falls School of Business, MBA Program

Anderson University

Graduation: May 2008, GPA: 3.8

B.S. Business Administration and Criminal Justice

Indiana Wesleyan University

Graduation: April 2005, GPA: 3.44

PROFESSIONAL EXPERIENCES:

June 2005-present Report Specialist, Forum Credit Union

• Create weekly/monthly delinquency and expense reports for various departments using several applications of Microsoft Office software.

• Act as liaison between various collection organizations and FORUM CU.

• Manage 400+ delinquent member accounts monthly.

• Field questions from related internal departments regarding bankruptcy, credit bureaus, charge-off, and reporting issues.

• Work along side Accounting to create reports for end of month closing.

• Provide training assistance for new employees in various systems and programs.

• Achievements: voted MVP of Collection department by peers, streamlined reporting structure for departmental reports, created Policies/Procedures reference booklets for new employees.

• Transferable Skills: Time management, Computer, and Teamwork skills.

January-April 2005 Intern, Grant County Prosecutor Office

• Gained knowledge by shadowing individuals in Prosecutor’s Office.

• Gained familiarity by proofing and outlining case file documents.

• Assisted in on-going court cases.

• Transferable Skills: Knowledge of legal procedure and practices.

September 2004-May 2005 Sales Associate, Tree of Life

• Fielded customer questions and complaints, orders and calls.

• Counted down drawers and merchandise at the end of shift.

• Transferable Skills: Problem-solving, Sales, and Marketing experience.

Summer 2004 Intern, Marshall County Probation Office

• Organized/directed Summer Community Service program for juveniles.

• Observed court/probation proceedings for juvenile/adult probationers.

• Managed and updated confidential juvenile and adult files.

• Transferable Skills: Supervisory, Scheduling, Conflict, and Communication skills.

COMPUTER SKILLS:

• Microsoft Excel

• Microsoft Access

• Microsoft Word

• PGP Encryption Software

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