Professional seeking data entry position from home

Professional Objective

Seeking a challenging position in which I can use my advanced professional customer service, management, technical and administrative experience to become an asset in the Data entry industry.

Professional Skills

Excellent Customer Service Skills Windows, Microsoft Office Suite, MS Outlook

Quick Study for any Proprietary Software Advanced Internet skills

Administrative Assistant Time management-deadline sensitive

Problem solving skills Communication skills-written and verbal

AREAS OF EXPERTISE

Customer Service:

Kept customers informed of job status.

Assisted subordinates and supervisors in identifying and resolving problems.

Determined supplies, materials and equipment needed for job order.

Monitored progress of shipments throughout entire shipping process.

Facilitated orientation/touring process for prospective customers.

Data Entry:

Operated keyboard and other data entry device to enter data into computer onto magnetic tape and disk.

Entered alphabetic, numeric and symbolic data from source documents into computer, using data entry device, such as keyboard and optical scanner.

Compared data entered with source documents, and re-entered data verification format on screen to detect errors.

Set up student accounts upon entrance to university.

Maintained high standards of excellence.

Administrative:

Reconciled errors to maintain records, using specific company computer programs.

Compiled and maintained records of quantity, type and value of material, equipment, merchandise and supplies in stock.

Prepared reports, such as inventory balance, price lists and shortages.

Answered multi-line telephones, provided information to callers and routed calls to appropriate official.

Enroll students into appropriate educational courses and accredit transcripts upon completion.

Scheduled appointments for employer.

PROFESSIONAL WORK EXPERIENCE

Human Resources Coordinator/Delivery Analyst- University, 9 months

Customer Service Representative – Telecommunications and Retail, 6 years

Assistant Supervisor- Distribution, 13 months

EDUCATION

Collins Hill High School, Suwanee, Georgia

REFERENCES

Available upon request

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