Customer Service Sales

**** ********* *** ***** ********, Georgia ***** 678-***-****

Ivy Mccrory

Objective

To gain experience and to further my career in within your company. I believe I can be a very great asset to your company. I’m a hard worker and quick learner; I put a lot of pride and integrity in my work. I’m customer oriented and I multi task with excellent customer service.

Experience

2010-2012

Guest Service Target Atlanta, GA

Handled Front-End Operations such as: Cash Handling, Resolved guest concerns in a positive, helpful manner and help keep the store looking great. Solicited Target Red cards, Support and Train New Team Members. Kept the sales floor fully stocked for our guests and respond to guests and team member requests.

2006-2010

Wal-Mart Savannah, GA

Customer Service Rep

Key Roles were: Operating Cash Registers efficiently, Processing Transactions, Expedited Bill Payments and Money Transfers to multiple companies. Looking after all activities related to customer accounts and transactions. Assisted manager with Financial documents. Coordinated with other departments.

Ability to perform mathematical calculations. Knowledge of IBM cash registers functions to generate reports.

2003-2006 Krispy Kreme doughnuts Riverdale, GA

Cashier

Responsible for providing outstanding service by quick processing of sales, efficient and accurate cash register works. Receive cash after purchase from customers in forms of: Credit Cards, Checks, and Cash, Automatic Debits or vouchers. Maintained accurate records regarding the sales of services and goods conducted at the store and ensure that the prepared data is free from any errors.

2002-2003 Dial-America Marketing Atlanta, GA

Telemarketer

Maximized sales of Dial-America solutions (Hardware, Software, and services) by proactive calling to the B2B marketplace and sourcing new business leads for the sales team. To ensure the integrity of data by updating the database within my sales calls. Can type up to 45 wpm.

Education

1997 Continental Academy Coral Gables, FL

Graduated, High School Diploma

ACT (Medical Assistant) 1998

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