Customer Service Sales

Martel D. Jackson

**** **** **.

Memphis, TN ****5

Professional Profile

Career Objective

To provide beyond-adequate service with the intent of learning for advancement to further productivity for the company

Personal Profile

I am an intelligent and hard-working individual, whose goals are to advance and to provide more than adequate service. My job history has involved supervivsion, helping others, along with mastering my job requirements and bringing new, more efficient ideas to the table.

Professional Experience

Mid-South Food Bank (Dec. 2008-Oct. 2011)

• Agency Services Assistant

• Assist and guide agencies with food orders

• Microsoft Office and Navision data entry

• Invoice management, including order pickups and deliveries, as well as phone lines

• End-of-month record keeping, including monthly distribution reports and inventory reports

• Supervise and help senior aides, volunteers, and community service workers

• Make sure pantry stock is full in areas when needed, including freezers and walk-in cooler

• Forklift Operator

• Pull high-shelved items from bays to provide stock for invoices

• Transfer incoming stock from trucks to shelves for future distribution

• Pallet jack operation for smaller orders

• Warehouse Assistant

• Pull inventory for future invoice pick-ups and deliveries

• Mark invoices for insufficient items

• Transfer needed supplies to pantry when needed from warehouse

Walgreens Co. (Sept. 2004-Oct. 2011)

• SIMMS Coordinator

• Inventory control (outs lists, scan outs, warehouse truck orders)

• Assist pharmacy technicians and pharmacists when needed

• Assign resets and revisions to respective managers

• Price changes (clearance, weekly sales, promotional items)

• Scan incoming inventory from warehouse and grocery outlets weekly

• Floor Clerk

• Customer service on sales floor and phone lines

• Stock shelves when needed

• Price checks, product recommendations, assist management with tasks

• Certified Photo Specialist

• Process film and develop pictures and cust. Service about pictures

• Inventory check with photo equipment and supplies

Special Skills

• Extensive warehouse experience particularly in Forklift/pallet-jack operation and inventory management.

• Proficient in Microsoft Office, Excel, PowerPoint, and Microsoft Navision.

*Refrences available upon request

Contact this candidate