Freelance Content Writer

Gary C. England

435-***-****

PROFESSIONAL SUMMARY

College educated, US-born citizen with excellent oral and written communication skills. Over 15 years experience working in business offices. Very detail-oriented as a result of working with various Accounting, Finance, Billing, Operations, and Computer departments. Very computer literate, and a specialist in the area of creating reports. Good typing skills, dedicated, and dependable.

WORK EXPERIENCE

09/2008 – 12/2008 Temporary Construction Carpenter, Mountain Green Builders, Park City, UT

· Renovated YMCA cabins for underprivileged children at Camp Roger in the Uinta Mountains.

· Used hand and power tools to demolish and rebuild cabin floors and porches.

12/2007 – 09/2008 Reports Specialist (Permanent FTE), DaVita Rx, Dallas, TX

· DaVita Rx was impressed with my work as a contractor. As a result, DaVita Rx purchased employment rights from BI Fastrak, making me a permanent employee of DaVita Rx.

· Created customer service, order priority, throughput, and productivity reports for the Operations Service Center in Dallas, Texas. Extracted data from MS Access and Oracle databases to create reports in MS Excel and Oracle Discoverer formats.

· Most of the work was performed through telecommuting methods from Washington State and Utah State to Dallas, Texas.

· Authored a proposal to solve reporting data discrepancies between departments. The proposal was approved by the Director.

· Worked directly with managers from several departments to create and improve Operations reports.

· Worked through the night several times in order to correct monthly corporate reports, created by a predecessor, after data architecture changes had been discovered.

· Received recognition from several directors concerning my accomplishments in the areas of productivity reporting and its impact on customer service.

06/2007 – 12/2007 Reports Specialist Contractor, BI Fastrak, Santa Clarita, CA – at DaVita Rx

· The initial contract called for two months of work creating a set of Operations reports for BI Fastrak’s client, DaVita Rx.

· Prior to the expiration date of my original two month contract, DaVita Rx realized the success and value of the newly implemented reports, extending my contract for four more months, in order for me to complete additional sets of reports.

· Created customer service, order priority, throughput, and productivity reports for the Operations Service Center in Dallas, Texas. Extracted data from MS Access and Oracle databases to create reports in MS Excel and Oracle Discoverer formats.

· Most of the work was performed through telecommuting methods from Washington State and Utah State to Dallas, Texas.

· Worked directly with managers from several departments to create and improve Operations reports.

· Worked through the night several times in order to correct monthly corporate reports, created by a predecessor, after data architecture changes had been discovered.

· Received recognition from several directors concerning my accomplishments in the areas of productivity reporting and its positive impact on customer service.

· DaVita Rx was impressed with my work as a contractor. As a result, DaVita Rx purchased employment rights from BI Fastrak, making me a permanent employee of DaVita Rx.

02/2007 – 06/2007 Technical Support Contractor, ValleyUS, San Jose, CA – at IBM

· This contract called for four months of work testing the installation for a cell phone tower application product for ValleyUS’s client, IBM.

· Loaded and tested the installation of software applications.

· The contract ended when this entire unit of IBM was outsourced to Ireland.

01/2004 – 12/2006 Reports Specialist Contractor

· 09/2006 – 12/2006 KForce, Bellevue, WA – at AT&T

· 10/2005 – 08/2006 Volt, Redmond, WA – at Puget Sound Energy

· 06/2005 – 10/2005 Smart Source, Auburn, WA – at Swedish Medical Center

· 04/2005 – 06/2005 Redspec, Lynnwood, WA – at Starbucks

· 01/2004 – 04/2005 Volt, Redmond, WA – at Coinstar

10/2003 – 01/2004 Seasonal Retail Sales

· 10/2003 – 01/2004 Mervyns, Bellevue, WA

Worked day shifts cashiering, restocking, unloading trucks, inventorying, and performing other

logistics tasks.

· 10/2003 – 01/2004 Fred Meyers, Redmond, WA

Worked night shifts restocking and performing other logistics tasks.

02/2002 – 10/2003 Start-up Company Proprietor, AreaSports, Redmond, WA

· Attempted to start up a new sports reporting company.

07/1997 – 02/2002 Reports Specialist Contractor

· 02/1999 – 02/2002 Macrostaff, Bellevue, WA – at Seattle City Light

Used MS Access, Crystal, and Discoverer reports.

· 07/1998 – 12/1998 Cara Corporation, Bellevue, WA – at Safeco Insurance

· 01/1998 – 06/1998 Consultis, Bellevue, WA – at Safeco Insurance

· 01/1998 – 06/1998 Cara Corporation, Bellevue, WA – at Eddie Bauer

· 07/1997 – 12/1997 Cara Corporation, Bellevue, WA – at Safeco Insurance

04/1997 – 07/1997 Internet Sales Representative, Anchor Communications, Salem, OR

02/1994 – 03/1997 Reports Specialist Contractor

· 01/1997 – 03/1997 Data Dimensions Inc., Bellevue, WA – at Premera Insurance

· 10/1996 – 12/1996 IT Services, Bellevue, WA – at Regence Insurance

· 02/1994 – 09/1996 The Select Group, Mercer Island, WA – at Eddie Bauer

11/1988 – 10/93 Reports Specialist, Qwest Communications, Bellevue, WA

EDUCATION – University of Utah – Business Major

Classes completed relating to an Administrative Assistant position:

· Accounting 121, 122

· Business Writing 121

· Business Statistics 201

· Math - College Algebra 105

· Math - College Trigonometry 106

· Math - Calculus 111, 112, 113

· Math - Calculus w/Computers 117, 118, 119

· Economics (Macro) 201

· Economics (Micro) 202

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