Sales Customer Service

Location:

Salary:

50000

Posted:

August 05, 2012

Robert A. Greenberg

Flushing, NY 11367

***********@***.**.***

OBJECTIVE:

To utilize many years experience in the fashion jewelry industry in a senior management capacity with a jewelry manufacturer, supplier or wholesaler.

EXPERIENCE:

Elite Corporation Independent Sales Representative

New York, New York January 2010 – Present

• Responsible for attracting new customers to an established jewelry casting company

Platina Casting Services Operations Manager

New York, New York July 2001 – January 2010

Contract Caster to the Jewelry Industry

• Responsible for day to day operations of entire company

• Culminating business by maintaining accounts, reviewing and analyzing credit and sales history

• Responsible for purchasing all materials

• Coordinated all in-house operations and supervised office staff of twelve people

• Increased sales in six of eight years

• Increased customer base every year

• Reduced long term Accounts Receivable by $100,000.00

• Created and updated monthly e-mail newsletter to keep customers abreast of changes that affect the jewelry industry

Cordova Inc. Customer Service Manager

Flushing, New York September 1985 – April 2001

Fine Jewelry Manufacturer

• Responsible for inside sales and expediting customer orders

• Maintained vendor relationships

• Purchased and maintained inventory of castings, findings and chains

• Developed inventory status reports to monitor inventory turns and establish optimal order quantities

• Established production cycles for finished goods

• Planned sample lines based upon fashion trends, sales patterns and product profitability

• Coordinated field staff operations and supervised order entry and order processing staff

• Negotiated terms and conditions, discounts labor rates with suppliers, vendors and shipping agents

EDUCATION:

St. John’s University, Jamaica, New York

Bachelor of Science

Major: Finance