Executive Assistant/ Virtual Assistant
Resume:
Lauren C. Glover
Objective
To provide efficient and effective administrative support.
Experience
Client Service Specialist 2006 - Present
Farmers and Merchants Bank - Lake Forest, California
? Handle all official customer correspondence
? Customer Account Maintenance
? Answer phones and assist customers with questions
? Responsible for new employee training
Assistant Buyer / Executive Assistant 2004 - 2006
Sweet Factor y Inc - Anaheim, California
? Prepared and sent purchase orders
? Communicated with vendors and stores regarding products
? Made travel arrangements for Executive Team
? Assisted executive team with typing, filing, and scheduling
? Processed Payroll/ Invoices
Executive Assistant 2001 - 2004
Basement Computer Company- Whittier, California
? Organized and filed invoices and helped with accounting
? Made travel arrangements, planned meetings
? Maintained schedule and appointments
Banker Coach (Phone Bank Trainer) 2000 - 2001
Wells Fargo Bank
? Assisted phone bank representatives with daily phone calls
? Quality Assurance/ evaluations of agents phone calls
? Answered supervisor phone calls
? Trained/observed agents side by side
Education
Associate of Arts - Fashion Merchandising Spring 2004
Fullerton College - Fullerton, California
Graduate – Glen A. Wilson High School 2000
REFERENCES AVAILABLE UPON REQUEST
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