Executive/ Administrative Assistant/ Receptionist/ Office Clerk
Resume:
Sasha Zapalova
Phoenix, AZ
********@*****.***
SUMMARY:
• Experienced administrative support professional with exceptional skills in organization, project/task management, scheduling coordination, and customer service.
• Adept in the use of MS Office including: Word, Excel, Outlook Powerpoint; Open source applications: GoogleDocs, Prezi, etc; Image editing software: Picassa, Piknic, Pixlr (Photoshop).
• Excellent verbal and written skills with the ability to communicate across different levels of organization, from clients and customers to business partners and executive management.
EDUCATION:
Northern Arizona University Currently Enrolled
Recipient of Deans Tuition Scholarship
Recipient of Regents High Honors Endorsement Scholarship
Arizona School for the Arts
GPA: 3.70 with honors in Pre-Calculus, Chemistry, French, History, and English. Participant of “Challenge Based Learning” national pilot program. Arts Major: Percussion.
RELATED WORK EXPERIENCE:
Phoenix Transportation, Phoenix, AZ – Administrative Assistant May ‘10 to May ‘11
Confirming online reservations by phone, answering customer questions and recording their credit card information to complete the reservation. Supporting Corporate Accounts Manager by creating invoices and receipts for services rendered and forwarding them to clients. Back up dispatcher, customer service specialist, office duties, corporate accounts collecting and managing client database.
Alexander Luque of EcoPaperDolls – Personal Assistant/Event Coordinator Jan ’11 to Present
Assistant to Alexander Luque, recruited volunteer models for upcoming shows and events, maintained records of models’ body measurements, planned fashion show layout, contacted outside media for event promotion, scheduled volunteer performers for various entertainment needs.
Desert Youth Ballet Foundation – Event Coordinator Aug ’10 to May ‘11
Contacted valley school , public libraries and other venues to schedule DYBF events and presentations, coordinated schedules, and distributed supporting documentation and promotional materials.
VOLUNTEER WORK:
UMOM New Day Centers – Child Care Volunteer
Managed entire class rooms of 10-13 children, present assistant for 3 out of 5 classrooms, facilitated group activities, kept detailed records of children’s behaviors for parents, participated in weekly “ReadToMe” sessions.
TEACHING/DANCE INSTRUCTION:
Phoenix Kid’s “Art and Smart” – Ballet Instructor Aug ’10 to Dec ‘10
Responsible for a class of 5 students, came up with detailed lesson plans, choreographed Winter Showcase, collaborated with other dance teachers to further ensure cohesion with other dance pieces.
Arizona School of Classical Ballet – Volunteer Student Teacher Aug ’10 to Present
Stufdent teacher for Level 1 classes, studied various teaching techniques, managed a classroom of 9 students, gave full lessons with help of main instructor.
AWARDS/SPECIAL RECOGNITIONS:
Poetry Out Loud Regional Finalist, recipient of highest awards for Solo, Ensemble, and Duet percussion pieces at AZPAS Solo and Ensemble.
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