Shipping Supervisor

Ajai Gupta

***, ******* *****,

Mississauga, ON, L5V 2S4,

647-***-**** ****.****@*****.***

Objective: Seeking a Shipping Supervisor Position

Summary :

Materials Management specialized with wide experience in utilizing inventive, high-tech ideas to decrease costs and enhance efficiency, Communicative, results-oriented.

Basic Strengths:

• Inventory Control

• Cost Containment and Reduction

• Production Project Management

• Compliance in Transportation and Workplace safety, Labeling, Packaging, Training and Consulting

• Staff Development & Leadership

• Extremely productive in a high volume, high stress, environment

• Vendor & Client Relations

• Conflict Resolution

• Procurement

• Supplier Sourcing & Analysis

• Contracts & Pricing

• Forklift Driving License

• Warehousing

• MS Office Application , Internet and E- Mail

• Knowledge of AS400 & SAP

Work Experience :

Savers Recycling Inc. Toronto, Canada

Value Village Distribution Center only in Canada arranges products of different category for recycled

Receiving / Shipping Specialist / Materials Management

• Supervise daily operations of shipping/receiving area in accordance with customer guidelines and requirements including quality assurance and customer expectations

• Efficient in handling distribution operations within budgeted guidelines

• Created, developed and implemented KPI’s and new methods to improve processes and reduce costs

• Manage, train, evaluate, motivate, delegate and monitor associates

• Co-ordinate traffic flow of supplies

• Create, investigate, track and complete Mail Orders and transfers to Different locations

• Responsible to handle Carousal independently

• Attend daily planning meetings to ensure efficient and adequate distribution of labor in all departments.

• Communicate with warehouse manager(s) on a daily basis, ensuring all relevant information is discussed, reviewed and addressed as required.

• Ensure completion of all relevant reports, work orders, time cards, and all other administration.

• Supervision and enforcement of the Health & Safety policy and Security procedures.

• Any other duties and responsibilities as required by management.

Loblaws Supermarkets Limited, Toronto, Canada

Grocery Retail Store_ arrange products to customer with more than satisfaction

Customer Service

• Ensured maximum customer satisfaction by providing them with pre/post service assistance and achieving delivery and quality service norms.

• Interacted with customers for solve their problems.

Munjal Showa Limited, Gurgaon, India

Manufacturer of Automobile Parts, Technical collaboration of Showa, Japan_ An part of Honda.

Customer Service

• Received customer calls and provided information accordingly therefore raising company profile and increasing customer satisfaction

• Responded efficiently in emergency situations resulting in prompt action

• Established and maintained excellent rapport with customers to keep them informed on the new products and initiatives which consistently led to an increase and retention of the number of customers

• Actively involved in handling customer’s complaints and recommended probable solutions that helped resolve conflicts

Other Professional Achievements:

• Awarded by University “Project of the Year” in 1995

• Appreciated by employer (Hindustan Vacuum Glass Pvt. Ltd) in August,2001

• Appreciated by Partner Co. New Mahadev Technique in December,2003

• Appreciated by Vendor Co. Aar Aar Technoplast Pvt. Ltd.December,2003

• Successfully handled Company Representative (K-Three Electronics Pvt. Ltd_ Sister concern of Evershine Moulders Ltd.) to take ISO- 14001, Major role was in streamlining the activities between the organization

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