Dhiraj Kr Burnwal
International Institute of Business Studies
#**,****** *******, ****** *****,
KHB Main Road, R.T.Nagar
Bangalore-560032
Phone NO:091- 725-***-****
E-mail: *************@*****.***
Career Objectives: To join a company where I will be able to learn and also share my potential for a mutual growth.
Educational Qualification:
Name of the exam passed Name of the examination authority Principle Subjects % Marks obtained Year of Passing
MBA (P.G.)
P.G.D.M.
Culture motivation Technique Program Punjab Technical University
IIBS (Autonomous)
STAMFORD INTERNATIONAL UNIVERSITY Marketing &
Sales
HOSPITALITY
Marketing and Sales
72.71%
Grade: - “A+” (80%)
Grade:- “A” 2011
2011
2011
Bachelor in Arts
Burdwan University
English
Pass
2007
SUMMER INTERNSHIP & PROJECT WORK EXPERIENCE during INTERNSHIP
Company Name:- Infiniti-Research
Duration of Internship: - 29th October-2010 to 11th March-2011.
K.R.A.:-
Generating leads on the base of secondary data.
Working on Open EMM.
Worked on SUGAR C.R.M. (S.A.P.).
Worked as the captain of TGIF team.
Cold selling, Project online to the corporate.
Project: - Business analytics opportunity in North-America, Europe, Asia.
PROJECT WORK EXPERIENCE during MBA
Spread and problem with 3G technology in India.
Marketing Potential of Pharmaceutical industry in rural market.
Cross culture motivation technique in marketing point of view.
Technical Skills/Computer Proficiency
Microsoft Office (Word, Excel, Power-point, Access) and Internet savvy
Professional Experience in corporate
Customer Relationship Officer (CRO)
H.T.M.T. (Hinduja Telecom Media Technology), Durgapur: Sept 2007 – Dec 2008 (15 months)
Responsibilities:-
Maintaining AHT of 110 second
Achieving quality of 90%
Informing customer about new services and offers.
Achieving 100% customer satisfaction.
Achievements:
Gold Medal in MBA Got gold medal for effective Communication, attitude,
Soft skill and leadership.
Hello tune up selling award working with H.T.M.T. got fastest hello tune up selling
award.
Yellow Performer Badge Working with H.T.M.T. got yellow performer badge for
over all full filling K.R.A. for last 3 consecutive months.
SERVED AS AN ORGANISING COMMITTEE MEMBER AT :
G.M.L.F.(Gandhi Memorial Leprosy Foundation) work as serving the people who were suffering from Leprosy. Got award for this by Lt. Mr. Bikash Chaudhary M.L.A. (Social Awareness certificate)
Member of Common Wealth Association as volunteer, work as decorating the function of DURGAPOOJA.
Parliamentary Award: Making people aware about SARVASIKSHA AVIYAN with Gram Panchayat as a dedicated worker and got award from B.D.O. (Block Development Officer) and M.P.
PARTICIPATION IN MANAGEMENT FESTS & COMPETITIONS :
• Keram board tournament in schooling time at district level.
• Represented school in 12th standard in HINDI MAHASAVA AAYOJAN.
• Participated in A.L.P. (Adventure learning program).
• Participated in International session (Cross culture motivation technique in marketing point of view) in STAMFORD INTERNATIONAL UNIVERSITY.
HOBBIES & INTERESTS :
• Making friends (Professional, Pan, Personnel)
• Listening to music (Depend on mood)
• Travelling (Depend on season and time).
Personal Information
SKILLS : Crisis Management skill, Analytical skill, Decision making skill, Soft skill.
STRENGTHS : Punctuality, Self-Motivators, Performance oriented, & quick learner.
Date of Birth : 05 June 1987
Fathers Name : Mr. Prabhu Dayal Burnwal
Permanent Address : c/o Maa Durga Medical Hall , post :- Parasea , Dist :- Burdwan
(West Bengal) 713384, Contact:-034*-****-***, 091-900-***-****
Gender : Male
Languages Known : Hindi, English, Bengali.