Customer Service High School

EDUCATION

August **** - Warren Technical School, Chamblee, Georgia

Hospitality Services

: Gain knowledge about the World of Business, Food & Beverage, and the Lodging Industry. The program teaches employability skills, leadership skills, teamwork, and work readiness.

:Graduated May 2011

August 2007 - Lithonia High School, Lithonia, Georgia

High School Diploma

: Graduated May 2011

WORK EXPERIENCE

September 2010- Marriott Perimeter Hotel, Atlanta, Georgia

: Room Service Attendant

: Receive and deliver guess and employee food and beverage request, answer questions on menu selections. Communicate with kichen staff regarding menu questions, the length of wait, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special request too the kitchen.

: Set tables according to type of event and service standards. Check in with guest to ensure satisfaction with each food course and / or beverages. Maintain cleanliness of work areas, china, glass ect., throughout the day

: Train in Starbuck's Coffee Shop as a cashier/server while providing excellent customer service

REFERENCES

Mrs, Misty Blades, Teacher Warren Technical 678-***-****

Mr. Neal, Administrator Warren Technical 678-***-****

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