Human Resources Customer Service

Human Resources Professional

Stephen R. Kubick

*** ********* ******,

San Francisco, CA 94117

Phone: 415/661-3040; (c) 415/218-8892 e-mail: *******@*****.***

OBJECTIVE

A responsible position in human resources management/benefits administration to help broaden my HR skills and abilities.

SUMMARY

Significant insurance and human resources experience with specific assignments in benefits administration; staffing and recruiting; international operations; administration; customer relations; and budget control and monitoring. Experienced supervisor with strong communications skills and ability to resolve difficult and complex employee issues. Developed HR and staffing programs from inception and supervised up to eight staff members. Expertise in benefits administration, budget control and monitoring, and general HR administration. Office Management for small consulting firm - duties included the above as well as purchasing of equipment & supplies; coordination with IS to upgrade & purchase system enhancements for both software and hardware; and manage the administrative needs for the company.

EXPERIENCE

• BENEFITS ADMINISTRATION:

Leave management – providing advice and guidance to managers and employees on disability, personal, industrial, pregnancy, maternity/paternity, leaves relative to pay, benefits in accordance with company policy and laws; well versed re: FMLA/CFRA/; SDI/CA PFL (FTDI), etc.

Hands-on benefits administration - welfare plans, sec. 125, flexible spending accounts, 401(k)'s, COBRA, and disability, including FMLA, CA PFL, CFRA.

Duties include - administering plans to supervising a staff of eight benefits administrators.

Resolved difficult and complex benefits issues.

Mediated between employee and carriers.

Processed premium payments; enrolled employees and verified coverages; conducted benefits orientation weekly in both group situations and individually as necessary.

Administered COBRA, 401(k), and flexible spending accounts.

Worked closely with TPA's when these programs were outsourced.

Tested changes to benefits plans with payroll systems.

• STAFFING & RECRUITMENT:

Set up and managed recruitment/staffing program

Created database system to track and monitor recruits according to staffing requirements.

Supervised a staff of two.

• INTERNATIONAL:

Supervised Visa Specialists and support staff.

Established and maintained beneficial relations with embassy/consulate staffs, government agencies and other outside organizations.

Responsible for annual expenditures of $100,000+.

Developed and implemented international processing procedures and training. Provided counseling for individual/family overseas assignments.

Stephen R. Kubick 415/661-3040 pg. 2 of 2

• HR ADMINISTRATION:

Developed and prepared Policies and procedures, and Employee manuals

Employee relations – counseled employer groups in ER issues

Developed and maintained Paperflow for New Hire Process

Conducted interviews with candidates and arranged interview schedule.

Conducted new hire orientations.

Performed verification of references, work history, and education.

Composed, signed and sent offer letters.

Maintained file of continuing education and training opportunities.

Monitored and reported on departmental budgets.

• HRIS:

Worked with programmers in the development of Benefits module.

Tested all changes and verified accuracy of input and reports.

Provided details on fields to be changed and how they interacted with other fields/screens.

Defined and setup reporting parameters.

EMPLOYMENT HISTORY

Kaiser Permanente, Alameda, CA HR Analyst 2001 - Present

Veloz Global Solutions, Inc, Mt, View, CA HR Specialist 2001 - 2001

VerticalPartner, San Francisco, CA , HR Specialist. 2000 - 2001

Tenderloin Neighbor Housing Commission, San Francisco, HR Specialist 2000 - 2000

Various Contract and Agency Positions, San Francisco, HR Admin. 1998 - 2000

United HealthCare, San Francisco, CA. Client Administrator. 1996 - 1998

Bechtel Group, San Francisco, CA. HR Administrator. 1990 - 1996

Project Management Associates, Ltd. San Francisco, CA.

HR/Admin Manager. 1986 - 1990

COMPUTER SKILLS - EXCEL, WINDOWS, MS-WORD, BENESOFT, HRIS, dBASEIII, UltiPro, KHRMIT, PPS/CICSPRO5

EDUCATION

BA - English Literature, Upsala College, East Orange, New Jersey

Numerous professional development courses in human resources, accounting, computer operations, and customer service.

AFFILIATIONS

Northern California Human Resources Association (NCHRA) - Inactive

Society for Human Resource Management (SHRM) - Inactive

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