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Executive Administrative Assistant / Office Manager

United States
May 31, 2010

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Sandy Williford

*** ******* **. ********, ** ****4


Objective To obtain full time employment as a LPN.

Experience 2006-2010 Golden Years Manor 501-***-****

Nancy Rollins Supervisor

LPN Charge Nurse: Orient and complete orientation documentation on newly hired licensed and non-licensed personnel. Ensure personnel understands company policies and benefits. Assist in hiring and firing process of unlicensed personnel under my direct supervision. Direct the day to day functions of the nursing activities in accordance with current rules, regulations, and guidelines that govern the skilled nursing facility. Ensure that the Nursing Service procedures Manual is followed by nursing service personnel, and that it reflects the day-to-day nursing care procedures used by this facility. Assist in developing methods for coordinating nursing services with other resident services to ensure the continuity of the residents’ total regimen of care. Ensure that all Nursing Service personnel are following their respective job descriptions.

Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc., as necessary. Recommend written material that will assist the nursing service department in meeting in meeting the day to day needs of the residents. Participate in the implementation of the facility’s quality assurance program for the nursing service department. Periodically review the resident’s written discharge plan. Participate in the updating of the resident’s discharge plan as necessary. Participate in annual survey inspections made by authorized government agencies. Make written and oral reports/recommendations to the Director as necessary/required, concerning the operation of the Nursing Services Department. Interpret the department’s policies and procedures to personnel, residents, visitors, and government agencies as required.

Admit, transfer, and discharge residents as necessary. Make written and oral reports/recommendations concerning the activities of your shift as required. Meet with my assigned nursing staff, as well as support personnel, in planning the shifts services, programs, and activities. Write resident charge slips and forward to Business Office. Maintain the Daily census Report and submit to the business office as required. Fill out and complete accident/incident reports. Chart all accidents/incidents involving the residents and follow-up with interventions as required. Chart nurses’ notes in an informative and descriptive manner that reflects the care provided to the resident, as well as the resident’s response to the care. Complete and file required recordkeeping forms/charts upon the resident’ admission, transfer, and/or discharge. Receive telephone orders from physician record on the Physician’s Order Form. Record new/changed diet orders. Transcribe physician’s orders to resident charts, medication cards, treatment/care plans as required.

2002-2006 Arkansas Employment Security Dept. 501-***-****

Sam Pack, Operation Manager Supervisor

Document Examiner II: Process unemployment claims for out of state residents who worked in the state of Arkansas. Process weekly claims for unemployed claimants on a daily basis. Answer unemployment questions for claimants and employers on a daily basis. Answer telephones in the office as required in a courteous and customer oriented manner. Receive calls for the Divisions Managers, Project managers, and division staff. Handle incoming and outgoing divisional correspondence. Open and date-stamp all incoming mail, distribute mail to Division Managers, Project Managers, and division staff. Collect time sheets, check for accuracy and deliver to Accounting. Maintain sick and vacation log. Handle all divisional requests for copies, scanning, and fax. Enter data into computer system via keyboard or personal computer and make changes and/or corrections. Contact submitting agency, claimant, and employers to obtain additional information and/or to correct discrepancies in documents, and send notification of acceptance/rejection. Maintain files by updating and purging as needed. Direct/answer phone and operate office equipment daily. Maintain and resolves problems with office equipment. Compose and type routine correspondence and form letters. Timely and accurately process claims and documents. Greet and direct visitors, screen calls, respond to routine question regarding policy and procedures, provide instructions on the completion of forms and/or making suggestions to other sources of information. Establish and maintain various computerized and paper files and records and retrieve information as needed for reference or to compile reports.

2002-2002 Helping Hands Children Center 501-***-****

Certified Teacher Assistant: Interact and maintain a friendly, learning atmosphere with children, ranging from 1-4 years of age who had special needs. Assisted physical, speech, and occupational therapists as needed. Provided emotional support to staff, parents, and children as needed. Supervision of children, prepared daily activity schedule, prepared daily reports, maintained daily attendance log, provided other assistance to other staff and parents. Daily chores such as sweeping, mopping, dusting, and laundry. Assist students individually or in small groups, distribute books, and arrange displays, art projects, and furniture to better accommodate children. Construct, design, and demonstrate activities to children and other staff. Attend meetings and seminars on different approaches and ways to use resources available to help children meet standard expectations. Operate standard office equipment, such as copiers, multi-line telephone, and personal computers.

2001-2002 Lonoke Primary School 501-***-****

Ross Moore, Principal Supervisor

Certified Teacher Assistant (AmeriCorps Volunteer): Assist certified teachers in tutoring. Generate monthly success stories, prepare daily activities for students. Construct/design bulletin boards, read to students, administered/graded test papers, operated standard office equipment. Prepare report cards and parent meetings. Construct parent/teacher meetings. Greet parents, teachers, and administrators on a daily basis as necessary.


2001-2006 Pulaski-Technical College

May 2003-Associate of Arts Degree

June 2006-Certificate in Pratical Nursing

1996-2001 Lonoke High School

May 2001 High School Diploma

Professional References

Theresa Mealler

#2 W Palm St

Lonoke, AR 72086


Angela Benge

203 Cherry St

Beebe, AR


Joyce Campbell

313 Branch St

Lonoke, AR 72086


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