Benita J. Harden
Ellenwood, Georgia 30294
OBJECTIVE
Seeking employment.
EDUCATION
January 2005-Present
Currently pursuing a Master’s Degree of Education in Psychology& Counseling, Troy University, GA
December 2000
Bachelors of Arts Degree in Sociology, Albany State University, GA
May 1999
Bachelors of Social Work Degree in Social Work, Albany State University, GA
June 1993
High School Diploma, Dougherty Comprehensive High School, GA
EMPLOYMENT
September 2006- April 2008, Mail Sorter, HOV Services
Sort insurance claims for United Health Care. Open mail and put in proper place to be processed. Meet process claim quota of 400 an hour.
July 2006- Present, Sales/Mark Down Associate, ROSS Dress for Less
Scan price tags for current price. Meet scan quota of 450 an hour. Move merchandise around to reflect price reduction. Assist customers with questions about merchandise.
August 2003- April 2006, Counselor, Calhoun State Prison
Assist state prisoners with education, clothing, and other complaints. Instruct a class for self-help (Motivation for Change).Assist with residential placement after release. Document quarterly contacts by computer. Assisted with Administration Segregation Hearings, Disciplinary Report Hearing Advocate, Classification Committee Member, Hostage Negotiator, and EAP Assistance (Back-Up).
April 2002-August 2003, Correctional Officer I, Calhoun State Prison
Supervise state prisoners while maintaining security. Enforce rules and regulations through communication skills and moral authority. Report any disturbances, violations of rules and any unusual occurrences.
June 1995-April 2002, Assistant Manager, One Price Clothing Store
Supervise and coordinate activities of marketing and sales of the merchandise. Perform management functions, such as opening and closing the store, getting change and dropping the deposit at the bank, making decisions in difficult situations, and assisting the store manager when needed.
August 1998-December 1998, Family& Community Specialist (Intern), Harambee Child Development Council (Head Start)
Counsel and aid individuals and families with problems relating to personal and family adjustment, finances, employment, education, food, clothing, housing, and other human needs and conditions.
October 1995-Decmber 1997, Student Assistant, James Pendergrast Library
Sort and shelves books, issue and receive library material, pictures, cards, and microfilm. Locate library materials for loan and replace material in shelving area or files according to identification number and title. Register patrons to permit them to borrow books, periodicals and other libray materials.
July1993-May1995, Cashier, 50 Off Store
Receive payment and issue receipts for merchandise. Handle credit transactions and account for amount received. Operate cash register and credit card machine.
June 1991-January1993, Cashier/Cook, Hardee’s Restaurant
Welcome consumers. Take and prepare food orders. Receive payment and issue receipts for food. Operate cash register, drink machines, grill, deep fryer, and cutting machines.
REFERENCES
Available upon request.