Customer Service Safety

Elijah W. Murrell

**** ***** *.*. *** ********@*****.***

Chrisney, IN 47611 812-***-****

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Education

Indiana University May 2012

School of Health, Physical Education, and Recreation Bloomington, IN

Bachelor of Science in Applied Health Science

GPA: 3.3 / 4.0

Minors

College of Arts & Sciences School of Public and Environmental Affairs

Psychology Environmental Management

Work Experience

Indiana Michigan Power (AEP) May 2011-Present

Safety & Industrial Hygiene Intern Rockport, IN

• Participated in PSM meeting for anhydrous ammonia system installation

• Assisted teams in incident analysis and remediation of hazards

• Conducted inspections to identify hazards/enforce OSHA standard compliance

• Inspected and improved Rockport plant fire protection systems

• Performed plant noise monitoring and gas level readings

• Working to develop total compliance with Corporate internal audits

• Researched/implemented OSHA specifications for construction projects

• Involved in leading employee safety training and orientations

Indiana Michigan Power (AEP) May 2010

Environmental Control-Job Shadow Rockport, IN

• Calculated and recorded results for EPA regulatory department

• Worked with emission control personnel to monitor air pollutant output

School of Health, Physical Education, and Recreation March 2010-August 2012

Labor Leader Bloomington, IN

• Identify hazards, disinfect equipment, and maintain facility and hygiene

Holiday World & Splashin’ Safari May 2005, May 2007-October 2009

Woodshop Craftsman Santa Claus, IN

• Provided customer service

• Crafted products to customers’ unique specifications

Holiday Foods June 2005-March 2009, Present

Stock Associate Dale, IN

• Maintained product quality and provided customer assistance

Skills

OSHA Standards/Recordkeeping Skills

• Educated in proper practices of accident/incident reporting and posting

• Proficient in locating and identifying specific OSHA standards

Accident Investigation Skills

• Cognizant of multiple Accident Causation theories and analytical techniques (Root Cause, Tree Analysis, Barrier Analysis, Change Analysis)

• Implemented corrective actions, reporting, and follow-up procedures

Safety Program Development/Management

• Strong interpersonal skills through previous work experience

• Familiar with necessary and efficient components of a safety program

• Knowledgeable in a variety of safety fields (Ergonomics, Industrial Hygiene, Fire Protection, OSHA standards, Training, Behavior Based Safety, and more)

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