Sales Management

FELIX HAPPIE MBULO TEMBO

Plot # **** Airport Road,

Chipata Motel Area,

Chipata.

Mobile +260-***-******/097*-******

Email: **********@*****.***

Date of Birth: November 25th, 1976. Passport No.: ZN 123031. Drivers License: 63136/1/1

Nationality: Zambian. Marital Status: Married. Sex: Male

Profile.

Forward-thinking manager with diverse experience in: management, agricultural production, marketing systems, strategic planning, supervision and rural development.

Motivated, highly organized, versatile, self-starter, prolific writing and communication skills, excellent administrative, financial management and operations skills.

Fluent in English, Bemba, Lamba and Nyanja (understands Tonga but can’t speak).

Professional Experience.

Nov 2011 – Sept 2012: Agribusiness Specialist, TechnoSeve Inc, Chipata-Zambia.

TechnoServe empowers people in the developing world to build businesses that break the cycle of poverty. It was found in 1968 as nonprofit in USA and it has helped to create or expand thousands of businesses, benefiting millions of people in more than 40 countries. It does this by growing enterprises which generates jobs and other income opportunities for poor people, enabling them to improve their lives and secure a better future for their families.

Responsibilities:

Design and develop farmer training materials in areas of Good Agriculture Practices (GAP), Price Risk Mitigation (PRM) and Marketing Logistics.

Linking farmers to both input and output markets, and facilitate marketing information dissemination.

Facilitating training of farmers using a ToT model that involves extension staff from Agribusiness Partners, Producer Organizations, Farmers and Ministry of Agriculture Extension Officers.

Assisting farmers in formal groups to develop business plans and mainstreaming gender, environmental, HIV/AIDS issues and the youth involvement in everyday activities.

Assisting farmers mitigate commodity and market risks.

Collection of production and marketing data, and conduct sensitivity analysis, private partners and other NGOs.

Strengthen and enhance partnerships/cooperation/coordination with government, pr

Train farmers in agribusiness skills such as production planning, marketing, rural finance and organisational governance.

Designing and monitoring business systems for the Agribusiness Partners to ensure efficient delivery of inputs to small-scale farmers.

Achievements: Since joining this company in October 2011, I have managed to train 4429 farmers through ToT model beyond the target of 4000 for the last production season and successfully facilitated farmers’ access to inputs.

Jan 2010 – Dec 2011: Economic Development Advisor, SNV Netherlands Development Organisation.

SNV is an International Development Organisation which is registered as not for profit quasi-government organisation with headquarters in The Hague, Netherlands. It operates worldwide involved in development programs of agriculture, renewable energy and water, hygiene and sanitation.

Responsibilities:

Conducting market surveys for identification of investment and market opportunities for farmers and facilitating market linkages.

Planning and development of work plans and budgets, agreements, and finance brokering for clients and participating in resource mobilization for the organisation.

Capacity building the clients in business management and providing routine supportive analysis on sector and actively participating in sector strategic positioning.

Identify promising markets, constantly track changes in market requirements (quality, standards, regulations and so on) and align the training/coaching activities for the actors accordingly.

Advising the stakeholders in a participative manner to select value chains and select interventions to be undertaken according to the country context.

Ensure that there is updated information about market development and improve the functioning of the respective value chains.

Establish networks through negotiating with like-minded stakeholders for partnerships establishment and harnessing such partnership to maturity.

Based on market and actor analyses, develop products together with stakeholders that enhance market development and penetration for the commodities in the value chain.

Leading and managing the sector through planning, budgeting, reviewing and staff management.

Mainstreaming of cross cutting issues (gender, nutrition, environment, HIV/AIDS).

Facilitate the preparation of proposals for finance brokering for our clients from local and international sources.

Preparation of ToR, selection and engagement of short term consultants.

Analyzed and provided written feedback on study reports prepared by consultants.

Achievements: Facilitated a market linkage of over 6,000 small holder farmers to mainstream markets (Pick n Pay, Melisa and Spar supermarkets) through two social enterprises in Mongu by signing a contract to supply 12Mt of rice per month. I participated in the development of Zambia National Rice Development Strategy. I also developed and nurtured a partnership with Celim Zambia (an Italian NGO) around bio-fuel production which resulted in creating a market for farmers growing Jatropha and training of 140 producers in soap making and extraction of oil. This effort resulted in establishment of five cottage industries/enterprises while Celim established a factory that was making biodiesel. Successfully facilitated finance brokering for Dioces of Mongu Development Centre where the enterprise was funded to the tune of US$250,000 by USADF for rice business recapitalization.

Aug 2007 – Dec 2009: Agribusiness Officer, NIRAS Scanagri Zambia Limited, Lusaka-Zambia.

NIRAS Zambia is a subsidiary of NIRAS Finland a consulting consortium involved in rural development, agriculture, engineering, economic development and construction which was contracted to run a programme (PLARD) that was jointly funded by the governments of Finland and Zambia.

Responsibilities:

Implementing activities related to agribusiness and rural development, and identifying alternative livelihoods through community participatory approaches.

Developing capacities of local agribusiness enterprises, producer organizations and processors.

Capacity building of beneficiaries through trainings in business management and entrepreneurship skills and help link the agribusiness enterprises and processors to primary producers, and input suppliers.

Appraising of project proposals, planning and funding of local projects.

Identifying business development service (BDS) providers in the province, support and capacity building them to offer such services to the local enterprises.

Monitoring of developmental activities agreed upon with partners and carrying other administrative tasks of the component such as preparation of budgets, work plans and backstopping the component and partners in implementation of activities, reviewing progress and preparation of reports.

Ensure updated information about market developments in the value chains and an ongoing analysis of trends in these markets.

Facilitate farmers to develop and implement business plans.

Supervision and management of staff under the component and resources.

Designing interventions with the nutrition team of activities that will enhance agribusiness at household.

Mainstreaming of other crosscutting issues and ensuring that component staff reports on them.

Achievements: Facilitated an out-grower scheme between Frespikt (a processing company) and farmers growing beans in Kawambwa. I also facilitated forward contract between an agricultural company working with beans farmers and Pannar Seed, where the farmers were growing seed (bean) for Pannar Seed to the value of $25,000.

April 2004 – July 2007: Area Sales Manager, CropChem Services Limited, Lusaka-Zambia.

CropChem is a private company involved in provision of agricultural solutions to commercial, emergent and smallholder farmers through offering of extension services, sale of agricultural inputs such as animal health products, agricultural chemicals (herbicides, pesticides, fungicides, fumigants and adjuvants), public health and agricultural equipment.

Responsibilities:

Product promotion and market development in the operational area for agricultural inputs such as fertilizers, chemicals, seed and equipment.

Conducting market research and market opportunity identification.

Selling the agricultural inputs and services through offering of extension services to diagnose problems for clients.

Sales and credit management and ensuring that sales targets are met.

Monitoring of sales agents, territory management and participating in field days, shows and trade exhibitions.

Optimize coordination and management of customer feedback, recommend credit and credit evaluation.

Providing sales as well as product market intelligence and business minded values to sales force.

Sales strategy formulation and customer relations management.

Develop, implement and manage sales budget.

Preparation of monthly reports to management in accordance with specified sales targets.

Achievements: Participated in the development of a marketing strategy for the company that resulted in increased market share and improved sales volume by 45%.

April 2003 – March 2004: Farm Manager. Consolidated Farming Limited, Lusaka-Zambia.

Consolidated Farming Limited is a Zambian company (Sable Group of companies) with the headquarters in Lusaka. It is involved in production of white spoon sugar through growing of sugarcane and processing it into white spoon sugar as the primary product.

Responsibilities:

Establishment of sugarcane fields.

Management of sugarcane fields from land preparation, planting, fertilizer application, irrigation, weed control, up to the point of harvesting.

Recruitment and training/coaching of general workers in collaboration with the HR department.

Preparation of the payroll for the 100 workers under my section.

Rehearsing with the Agriculture Manager on new land development and reporting on progress.

Achievements: Planted and managed a 500ha farm of sugarcane and was voted as having planted a field that had excellent germination on the Estate.

Dec 1994 – Jan 1996: Dispatch Supervisor. Carousos (1973) Limited, Lusaka-Zambia.

Carousos (1973) Limited was a Zambian owned company involved in confectionery and baking. It was making flour products such as bread, buns, rolls, scones and different types of cakes.

Responsibilities:

Supervising of dispatch Checkers and loaders.

Reconciliation of book stocks to real stocks.

Duty Rota management for Checkers and Loaders.

Route controlling for drivers.

Achievements: Managed to reduce the pilferage and shortages through development of stock handling system.

Other Work Experiences.

August 2002 – Oct. 2002: Part time Lecturer at International Institute of Management Studies, Lusaka. Responsible for lecturing to agriculture diploma students, preparing assessment tests and writing progress reports to the Principal on the students’ progressions.

Nov. 1999 – Aug. 2000: Field Supervisor, attached at Mpongwe Development Company. Supervising workers in the fields; I successively coordinated the blending of fertilizers for 1999/2000 season for the whole estate. Cost reviewing using Sun System of costs for the five farms on the estate. This position was reporting to the Estate Manager through the respective Farm Managers of the five farms on the estate.

May 1999 – Sept. 1999: Crop Supervisor with York farms, Lusaka. Contracted to determine the crop water requirement (CWR) and re-scheduling of irrigation interval for green beans and baby-corn on the farm. This post was reporting to the Production and Technical Manager.

Oct. 1998 – Feb. 1999: Grower attached at York farms, Lusaka. I was responsible for growing of different horticultural crops; scouting for pests and diseases, fertilizer application, land preparation and irrigation scheduling.

Education Background.

Date: 2009 – 2012

Institution: Management College of Southern Africa (Mancosa), Durban-South Africa.

Qualification: MBA (at dissertation stage)

Date: 2006

Institution: Zambia Open University, Lusaka-Zambia.

Qualification: Certificate in Sales and marketing management with a Merit

Date: 1996 – 2002

Institution: University of Zambia (UNZA), Lusaka-Zambia.

Qualification: Bachelor of sciences in agriculture with an upper credit (BSc Agric).

Date: 1992 -1994

Institution: David Kaunda Technical Secondary School, Lusaka-Zambia.

Qualification: School certificate with a distinction)

Date: 1990 – 1991

Institution: Bwacha Secondary School, Kabwe-Zambia.

Qualification: Junior School leaving certificate.

Papers/Publications.

1. “The Impact of organisational Culture on the Team Effectiveness in Non-Profit Organizations: A case of SNV Zambia”. MBA Thesis. (June, 2012 – Durban, South Africa).

2. Have been contributing a weekly feature article to the Times of Zambia newspaper on agricultural and enterprise development entitled the “Agribusiness Chat” since January 2012.

3. Participated in the impact evaluation of the educator sector of SNV in Western Province during the education sector exit phase in 2011.

4. “The benefits of the shortening the value chain for small holder farmers in Luapula province”. An Agribusiness workshop for Niras Africa (May, 2008 – Johannesburg, South Africa).

5. “The Effectiveness of the Land Management Practices done at Yolk farm in maintaining Soil Organic Matter and Soil water holding Capacity,” BSc Thesis. (July, 2002 – Lusaka, Zambia).

Computer skills and competencies

Computer skills: Microsoft Word, Excel, Power Point, conversant with various Email and Internet packages.

Business development skills: business plan preparation, group organisation and strengthening, value chain analysis, market linkages, financial brokering, business management and report writing.

Planning: data collection and analysis, presentation and strategy development.

Monitoring and evaluation: ability to collect data, analyze it and write reports.

Grant management: capacity to identify agricultural potential borrowers, appraise projects, relationship management and facilitate process of approving.

Management: proven experience in human resources management, financial management, equipment and operational management.

Seminars, Workshops and Exhibitions.

April 2012: Attended a two day gender training workshop convened by TechnoServe USA

October 2008 & 2009: Attended trade exhibitions organized by Zambia Development Agency and Katanga Chamber of Commerce (FEC) in which a market for the rice producers of Luapula province was brokered.

November 2008: Attended a five day Training of Trainers in entrepreneurship skills training conducted by Rural Economic Expansion Services (REES) in Mansa

July 2008: Attended training on ‘Management tools and Strategic Business Models’ Organised by United Nations Industrial Development Organisation (UNIDO) and International Centre for Science and High Technology of Italy (ICS) held in Lusaka, Zambia at Cresta Golf View hotel.

May 2008: Attended a four (4) days training workshop on Agribusiness and value chain approach at Birchwood Hotel in Johannesburg, South Africa.

October 2007 : Attended a five (5) days workshop on Participatory Monitoring and Evaluation (PM&E) at Mansa convened by In - Services Training Trust (ISTT) of Lusaka.

October 2002 : Attended a four (4) day workshop on Mining and Environmental Impact Assessment (EIA) convened by SANTREN at the University of Zambia, School of Mines, Lusaka.

September 1999: Attended a five (5) day XI International Conference on AIDS and Sexually Acquired diseases in Africa (XI ICASA) at Mulungushi International Conference Centre, Lusaka, Zambia.

Professional Body Membership.

Associate Member of Zambia Institute of Marketing (AZIM) since 2007.

Referees.

Upon request

Contact this candidate