Customer Service Sales

RICHARD ANDERSON

***** *******’s Run Mobile: 936-***-****

Montgomery, Texas 77316 ************@*****.***

EXECUTIVE MANAGEMENT / BUSINESS DEVELOPMENT / MANUFACTURING OPERATIONS

Expertise: Multi-Million Dollar Manufacturing, Sourcing, Marketing and Business Start-Ups

Senior operating executive with 20+ years of leadership providing a unique blend of manufacturing and distribution knowledge with advanced skills in strategy development, tactical planning, contract negotiations, new market penetration, product development and launch. Experienced in leading divisions of 150+ professionals for NYSE 500 corporations. Verifiable track record of success driving unprecedented revenue growth and productivity. Demonstrating broad range of strengths in:

Strategic Sales & Marketing International Operations Compliance Management

Territory Management Process Improvement Mergers & Acquisitions

Cost Optimization / Control Materials Procurement Import / Export Operations

Logistics / Distribution Vendor Relations / Contracts Executive Presentations

PROFESSIONAL EXPERIENCE

National Account Manager 2011 – 2012

Louisiana Pacific Corporation, Conroe, Texas

Following relocation of sales group to corporate office, recruited to newly created role challenged with development of new market segment, with a focus on a five year strategic plan designed to drive awareness and acceptance of product line at the specified level.

Establish relationships with the top developers, general contractors and installers who installed our products in top projects nationwide and with the building inspectors involved in specific markets / regions.

Spearheaded ongoing analysis of prospective business development opportunities, economic conditions, market competition, and new technology projections.

Director of Sales 2007 – 2011

Louisiana Pacific Corporation, Houston, Texas

Directed sales operations and customer service for $1.2B business unit consisting of 14 manufacturing facilities. Primary responsibilities included demand planning, mix components, market approach, production scheduling, and inventory management.

Re-engineered the sales organization by implementing changes, compensation plans, and sales processes which reduced expenditures and improved business profitability by $5.2M.

Visited major customers routinely to provide forecasting and market feedback on LP products to their senior management to aid in the development of their annual plans.

Drove improvement of $170M in financial results in a diminishing housing market by instituting minimum price levels to enhance cash flow management and mitigate downside risk, and by transitioning to a market-based approach in order to rapidly respond to demand levels.

Richard Anderson Resume Page II

Regional Sales Manager 2006 – 2007

Louisiana Pacific Corporation, Conroe, Texas

Redesigned and implemented cost saving measures on vendor management inventory programs that resulted in annual savings of $3.5M.

Led (order fulfillment process implementation) project team for new $250M production facility with anticipated revenue of $120M, project completed ahead of schedule and 18% under budget.

Maintained strong relationships and improved market presence with customer, actively promoting and generating profitable sales at the distributor, dealer, builder, and design levels.

Developed and enhanced knowledge of the construction and building products industry, including LP products, competitor products, market trends, and customer business.

Hired, trained and motivated top sales personnel who successfully penetrated new accounts, cultivated long-term relationships, and provided exceptional service, problem resolution, and acquired additional business through up-selling, cross-selling, and follow-up techniques.

Directed customer service operations, production scheduling, daily trading and overall business strategy execution for 14 person, $500M sales team.

Division Manager 2001 – 2006

North Pacific Group, Portland, Oregon

Managed inventory management, budgeting, sales management, and full P&L responsibility.

Led negotiations, won contracts in a fiercely competitive market, wrote responses, reviewed specifications and provided all business support and guidance to assigned business partners.

Requested to support with development of strategy for new distribution operations in Southeastern U.S.; member of corporate commodities strategy group.

Increased revenue and profitability from $19M to $32M (60%) through expansion into new market segments.

Regional Industrial Sales Manager 1998 – 2001

Temple-Inland, Austin, Texas

Provided business intelligence and made recommendations on sales / marketing strategies based on evaluation of customer needs and competitor’s products that improved business growth.

Directed integration of sales and customer service functions following acquisition of competitor.

Established 5 year strategy for business unit as part of a three member strategy development team.

EDUCATION

BS, Political Science, North Georgia State University, Dahlonega, GA

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