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Customer Service

Alexandria, AL, 36206
August 08, 2012

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Natasha Crystal Reese

*** * **** ******

Anniston, AL 36206



Objective –.To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people


Jacksonville High School

1000 George Douthit Dr. Jacksonville, Al 36265

GPA: 3.0 Attendances: 100%

Graduation Date: May 2008

Professional Skills-


Customer Service


Office Procedures

Cash handling

Winn Dixie February 2012-present 256-***-****

Guest Service Lead - Provide continuous attention to guest needs, Responsible for daily store cash and accounting functions in accordance with company guidelines, knowledgeable of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability, Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed, Perform cashier team member duties, as necessary, Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.

JCPenney August 2008- February 2012 256-***-****

Customer Service Associate /Replenishment Associate-Selling and suggesting additional and related merchandise,restocking sales floor with new and back flow,unload truck with new merchandise, size colorize and sort merchandise, in charge of pricing and store sets every month .

Circuit City August 2006-july 2008

Head Cashier - Effectively train and direct the activities of cashiers assigned to the front end and set the standard for customer service. Accurately perform opening and/or closing functions; monitor performance of associates assigned to the front-end during opening/closing. Maintain cash office files and reports. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure that merchandise displays in the front-end area are clean, organized, and well-stocked, Provide assistance in all areas of the store based on business needs; perform all other tasks and assignments as requested by store management

Clubs and Activities-

2004-2007-FCCLA –Club Officer

2003-2007 Focus Group – Club Secretary

2005-2008- Drama Club



2008 State Of Alabama Career Readiness Certificate

References- Available Upon Request.

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