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Customer Service Manager

Location:
United States
Posted:
March 30, 2012

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Resume:

Lauren A. McDonald

Dedicated, passionate, organized Museum Professional and Art Historian with expertise in handling and cataloguing art and historical objects. Seeks to support the preservation efforts of museums through a career in Registration and Collections for an art or history museum.

Education

MLS, Library Sciences, Texas Woman’s University, Denton, TX, Summer 2011

Courses: Information Organization and Retrieval, Foundations of Library and Information Studies

MA, Art History/Museum Studies, University of Denver, Denver, CO, 2007 – 2009

MA awarded November 23, 2009

Museum Studies Concentration

Art History Courses: Japanese Art; Dada and Surrealism; the Goddess in Art; Seminar in Bosch

and Bruegel; Seminar in Twentieth Century Chinese Painting

Museum Studies Courses: Learning in Museums; Art History Methods; Research Practicum, Museum Methods; Introduction to Conservation

Thesis: “The Dongba Cultural Triangle: Connecting Art and Women in Naxi Religious Belief."

Denver Art Museum Internship – Registration Department, Spring 2009

Worked closely with professionals at the Denver Art Museum

BFA, Art History, French Minor, University of North Texas, Denton, TX, 2002 – 2006

Cum Laude

Dean's List Honors, 2002 – 2004

Member of the National Honor Society

Metals and Jewelry Making Club Member

Professional Experience

Internship, The Sheerar Museum of Stillwater History, Stillwater, OK, December 7, 2011 – Present

• Assisting with exhibit expansion and renovation project by clearing the space, designing, painting, and exhibit preparation.

• Interning under the Registrar, helping with management of historical objects, photographs, and archival documents in the museum’s collections.

• Updating the Past Perfect database, numbering and photographing objects.

Volunteer, Tulsa Children’s Museum, Tulsa, OK, December 1, 2011 – January 2012

• Wrote a weekly blog for the Museum’s website based on family subject matter and community events.

• Assisted with Breakfast with Santa, an annual holiday event.

• Helped with exhibits and outreach programs such as the Dream Exhibit and Reclaim This! Old Stuff, New Art.

Adjunct Instructor, Art History, Lone Star College – North Harris, Houston, TX, January 2011 – May 2011

• Taught Art History Survey II.

• Prepared lectures and Power Point presentations.

• Graded student work.

Adjunct Instructor, Art History, Lone Star College – North Harris, Houston, TX, August 2010 – October 2010

• Taught Art History Survey II.

• Prepared lectures and Power Point presentations.

• Graded student work.

Internship, The Heritage Society, Houston, TX, November 2009 – May 2011

• Researched and handled 19th – early 20th century objects associated with Houston and Texas history from the 17,000 objects of the permanent collections.

• Regularly conducted inventories of “Nichols-Rice-Cherry”, an onsite historical house containing over 350 objects. Conducted condition reports, photographed objects, and updated the Past Perfect collections database.

• Assisted with major deaccessions project. Evaluated the textile collections (consisting of 2,000 objects including men’s, women’s and children’s costumes; quilts, coverlets and table linens; accessories including a large number of hats, handkerchiefs, scarves, and shoes).

• Helped decorate for Candlelight 2010 historic holiday festival.

• Assisted with setup of the following exhibits: Rain or Shine: How Houston Developed Space City Baseball, A Tejano Son of Texas, Greetings from Houston: Vintage Postcard views of the city, More Than a Toy: Dolls from the Victorian Era, Culture in Frontier Texas

Internship, Collections, Denver Art Museum, Denver, CO, June 2009 – August 2009

• Assisted the Collections Manager with moving approximately 7,000 art objects, furniture, textiles, and paintings, into a temporary storage space.

• Cleared art objects from offsite storage.

• Assisted in the reorganization and re-rolling of approximately 1,800 textiles.

• Assisted the Collections Manager with creating a mock-up of a sixteen foot Inuit kayak.

• Became familiar with Argus, the museum’s collections database.

Internship, Registration, Denver Art Museum, Denver, CO, March 2009 – June 2009

• Worked in the Registrar’s Office, focusing mainly on long term filing projects.

• Helped number objects and with maintenance of outdoor sculpture.

Study Abroad, University of South Florida Program, Paris, France, June - July 2005

• Collaborated with contemporary Parisian artists. Interviewed local artists. Conducted research comparing the work of the local artists to the contemporary art movement in Paris.

• Worked intimately with the Palais de Tokyo and the Centre Pompidou and was involved in behind the scenes activities.

Additional Training

Oklahoma Museum Association (OMA) District 1 Meeting and Program on Inventorying Collections,

Tulsa Air and Space Museum, Tulsa, OK, March 19, 2012.

Conferences and Presentations

The Mystery of Language: An Exploration of René Magritte's Use of Semiotics and Poetry

University of Denver’s School of Art and Art History Eighth Annual Student Symposium, February 20, 2009.

Community Involvement

Volunteer, Houston Antiques Dealers Association, Fall Antiques Show and Sale, Houston, TX, September 17, 2010

Took tickets and passed out pamphlets at the Heritage Society booth. Assisted a photographer with marketing shots.

Volunteer, The Heritage Society, Houston, TX, November 2009 – December 2009

Participated in preparation for the annual holiday festival, Candlelight. Arranged hospitality tables, took tickets, and directed visitors.

Volunteer, Rothko Chapel, Houston, TX, September 2009 – October 2009

Helped with greeting, member services, and mail-outs.

Professional Memberships

Oklahoma Museums Association

Oklahoma Registrars Association

Technical Skills

Databases - Past Perfect, Argus

Other Work Experience

Bakery Team Member, Whole Foods Market, Tulsa, OK, January 2012 – Present

Setting and maintaining bakery displays, preparing products for retail, drink preparation, customer service

Bookseller, Half Price Books, Houston, TX, October 2009 – October 2011

Buying, selling, and pricing books. Inventory processing and product display. Shelving and organization skills. Head of “fulfillment” (online orders).

Bookseller, Borders Books, Lone Tree, CO, February 2008 – June 2008

Inventory processing, shelving and organization skills.

Holiday Bookseller, Tattered Cover Bookstore, Denver, CO November 2007 – December 2007

Shelving, organization, and customer service skills.

Bookseller, Half Price Books, Lewisville, TX, May 2006 – June 2007

Buying, selling, and pricing books. Inventory processing and product display. shelving and organization skills.

References

Available upon request



Contact this candidate