Jennifer Barnhart, ***** Antwerp Drive, El Paso, TX
Tel: 603-***-**** e-mail: ************@*****.***
OBJECTIVE
To obtain a position that will enable me to use my strong organizational skills,
educational background, and ability to work well with people.
EXPERIENCE
Allstate Insurance
March 2010 to December 2011
1400 Browning Road, Columbia, South Carolina, 29210
Bodily Injury Insurance Adjuster/Attorney Represented Unit
• Investigate accidents to determine liability;
• Analyze police reports, interview accident victims and witnesses to evaluate the cause of an accident, who’s at fault, and to what degree.
• Guide claimants and insureds through the claims process.
• Evaluate policy coverages, contact insureds, claimants, attorneys, body shops, and medical staff to determine injuries stemming from an accident while determining and establishing reserve requirements.
• Assess actual damages associated with claims in order to negotiate fair and equitable settlements.
• Manage multiple cases simultaneously and document every step and activity;
• Evaluate and negotiate auto accident claims in order to reach a fair and equitable settlement for all parties involved.
• Use persuasive negotiation strategies to ensure a positive customer experience.
• The ability to work in a fast-paced environment.
• Achieve targeted performance goals to manage costs and support Allstate’s industry-leading operational standards.
Hersher Professional Association May 1996-June 2009
598 Daniel Webster Highway, Merrimack, New Hampshire, 03054
Personal Injury/Litigation Paralegal
• Coordinated multifaceted office functions including court calendar management,
retaining court reporters, and scheduling conference rooms for depositions.
• Liaison between attorneys, clients, healthcare providers, insurance carriers,
court personnel, expert witnesses, and law firms.
• Gathered and interpreted medical records and reports and provided written
evaluations to the attorney.
• Trained and experienced in photography and investigation and interviewing
techniques.
• Prepared demand packages to insurance companies for medical payments
coverage and liability claims.
• Prepared the necessary medical documentation to assist medical providers with
diagnosing and treating clients’ injuries.
• Drafted pleadings, interrogatories, writs, witness statements, and miscellaneous
correspondence.
• Reported directly to the attorney with a broad range of responsibilities that
included the timely and complex preparation of civil litigation cases from
discovery to trial phase.
• Detail oriented and capable of working quickly and accurately under pressure to
successfully meet short deadlines.
• Effective oral and written communication skills.
• Maintained and balanced the law firm’s trust account and operating account.
• Typing skills: 90 wpm
• Proficient in MS Word, Wordperfect, Quickbooks, Excel, and Powerpoint.
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EDUCATION
1990-1994 - NOTRE DAME COLLEGE
Bachelor of Arts Degree/Paralegal Studies
South Carolina Adjuster’s License
REFERENCES
Available upon request.