Computer Skills
Microsoft Word Excel
Lotus Notes 1,2,3 Power Point
QuickBooks Outlook Calendar
Education
Minneapolis Community & Technical College
Minneapolis, Minnesota
Diploma Medical Office Administration
Graduated 5/2007
Minneapolis Community & Technical College
Minneapolis, Minnesota
Business Courses 6/1996-10/2000
Career Experience
Domestic Abuse Project; Minneapolis, Minnesota 3/2006-Current
Administrative Support Staff
· Front office receptionist
· Responsible for collecting client fees for groups
· Update client records into QuickBooks and ODM software
· Creation of Excel spreadsheet of Donor contributions
Adecco Temporary Agency: Minneapolis, Minnesota 7/2005-3/2006
Temporary Administrative Assistant
Hennepin County Juvenile Justice Center
· Answer incoming telephone calls
· Direct clients to appropriate court rooms
· Distributed interoffice mail throughout the department
· Update client records
The Minneapolis Foundation, Minneapolis, Minnesota 1/2005-6/2005
Senior Executive Assistant
· Scheduled external and internal business meeting for the president/CEO of organization
· Coordinated travel and hotel arrangements for president /CEO of organization
· Mailed out upcoming meeting materials to board members
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ProStaff Temporary Services; Minneapolis, Minnesota 1/2003-1/2005
Temporary Administrative Assistant
Valspar Corporation
· Provided administrative support to the vice-president and training director
· Assembled and mailed out educational manuals to over twenty different office locations
Riverside Hospital
· Provided administrative assistant to staff and doctors
· Provided exemplary customer services to patients and colleagues
Cecil Newman Resources Center; Minneapolis, Minnesota 10/2002-12/2002
Children and Family Resource Advocate
· Taught adult computer class in Excel, Microsoft Word, and Internet Search
· Worked with the organization “Bridges: to help provide individuals and families with household items free of charge
· Organized the “Adopt a Family Program” between other non-profit organizations to provide resources to inner city families during various holidays throughout the year
Northside Residents Redevelopment Council: Minneapolis, Minnesota 5/2001-9/2002
Executive Assistant / Office Manager
· Directed incoming calls to appropriate departments
· Responsible for management of office supplies and machines
· Mass mailing of announcement to the community and board members
· Transcribed minutes for monthly board meeting and other community functions
· Entered client data for mortgage foreclosure department
Manpower Temporary Agency; Minneapolis, Minnesota 3/1998-10/2000
Contract Administrative Assistant
International Business Machines Corporation (IBM)
Executive Assistant
· Maintained managers calendars and expense accounts
· Coordinated travel and hotel arrangements for managers
· Planned formal dinners for closing of accounts between managers and clients
Project Management Office
· Worked with technicians to schedule installation of new equipment
· Mailed out cable parts to technicians for installation of hardware at various locations
Internship
· Park Nicollet Clinic; Minneapolis, Minnesota 5/2006-8/2006
· Checked patients in for appointments
· Filing of patient records
· Distributing interoffice mail
· Reminder calls to patients of upcoming appointments
References Available Upon Request