LeahTascoe's Clerical Resume, 2011
Resume:
Leah J. Tascoe
Washington, D.C. 20011
*************@*****.***
Work Experience
Receptionist/Office Assistant- Office Team, Sparks Personnel, Inc. and Elite Personnel Temporary Services – Washington, DC – 10/2010 – Present
•Display of customer service/Receptionist skills – greeting/assisting/registering clients/visitors
•Display of using multiline telephones and communicating with people
•Daily use of computer software skills (Microsoft Word, Excel and Internet)
•Daily display of mail and package distribution
•Working at various hotels, law firms and government building locations
Administrative Assistant – Simon Development & Construction Corporation
Washington, DC
9/2008 – 9/2010
• Typing all office correspondence using Microsoft Word 2003 & 2007
•Data Entry on company invoices, financial charts using Microsoft Excel
•Microsoft Outlook for maintain office calendar and log book on meetings
•Internet search
•Accounts receivable/payable for maintaining office expenses
•Excellent organization
•Typing
•Excellent customer service via telephone and in person
•Quick learner to new working environments, polices and procedures
Receptionist and Office Assistant - Office Team Temporary Service &
Prime Placements Temporary Service Washington, DC
8/2007 – 9/20008
•Great customer service for various companies in greeting and assisting clients and visitors
•Reorganized files for better record keeping and accessibility
•Typing
•Data Entry
•Assisted in setting up and breaking down of company meetings, including ordering breakfast or lunch
Customer Service Representative/Human Resource Specialist - Federal Emergency Management Agency (FEMA) – Call Center
Hyattsville, MD
8/2004 - 6/2006
•Provided quality communication and customer service to people impacted by hurricane disaster
•Efficient data entry for better client follow up and better record tracking on clients using FEMA’s database
Head Receptionist - Sigal Construction Company, LLC, Washington, DC
2/2003 - 6/2004
•Answered & directed all company telephone calls
•Great customer service to clients and visitors entering the main lobby
•Assisted Accounting Department with accounts receivable/payable
•Scheduled, set up and break down of all meetings in the main conference rooms in company log book and ordering of breakfast or lunch
Customer Service Representative/Data Entry Clerk – Howard University, Admissions Department Washington, DC
2000 – 2002
•Greeted and assisted incoming students, parents and other clients
•Collected and distributed incoming mail, opened and collected all school applications and monies
•Entered pertinent data on applications into Howard University’s data base
• Records/File Management -Maintained and pulled files on students as needed. Collected and sent out old files to the Archives Department
•Carried all monies collected each day to Howard University’s Cashier Office
Education/Training
Jubilee Jobs Placement Program – Washington, DC – 06/2011 – Present -
Orientation Class -Job Counselor – counseling and job placement assistance
Three Workshop Classes – participation and counseling on interviewing process, resume writing, setting goals and deadlines, professional appearance.
Microsoft Word, Excel, and PowerPoint Training(Accelerated classes/Refresher Courses), Byte Back, Inc, Washington, DC April, 2010 – September, 2010
Studied Special Education, University of the District of Columbia, Washington, DC – 1yr PT
Studied Special Education, Duquesne University, Pittsburgh, PA - 1yr. FT
References:
Mark Agada - Project Engineer - Simon Development & Construction Corporation, Washington, DC – 202-***-**** or 202-***-****.
Katie Jeffrey, Elizabeth Goldberg and Cameron Rusell – Recruiters/Customer Service Representatives - Office Team Temporary Services, Washington, DC – 202-***-****
Margaret Dodson (co-worker from FEMA) – FBI Contract Position – Travel Voucher Processor – Washington, DC- 202-***-****
Sandra Moses – Legal Secretary – Leftwich Law Firm – Washington, DC – 202-***-****
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