Expert Administrative Assistant
Resume:
Jenny Coleman
Savannah, GA 31419
********@*****.***
Objective
To obtain a challenging position that would utilize my professional skills in management, customer service, time management, multi-tasking and organizational skills, as well as my vast knowledge in my field of expertise.
Qualifications
2009 Ebenconcepts
Account Executive for an Insurance Broker.. This position comprised of managing all of the accounts of businesses that had group Insurance through our company. Resolving medical claims and coding issues, handling Insurance disputes, help planning and managing my brokers schedule, doing all set up for consolidated billing, as well as answering phones. This position required excellent people skills, customer service, and major organization.
2008 Manpower, Savannah, GA
Staffing Specialist, Human Resources, Customer service, Payroll, Reception, trouble resolution, orders taking and filling in less than two hours, multi-tasking, Interviewing and orientations are just a few tasks required for this position. As a staffing Specialist multi-tasking and organization was absolutely essential, as priorities could change every five minutes. Requirements of my week was answering all incoming phone calls with a volume up to 350 per day, 16 hour and a half long orientations with skill testing, filling up to 10 assignments a week, daily client follow up to ensure excellent Associate performance, as well as resolutions between associate and client. Daily use of Lotus notes, Word, Excel, IQNavigator, Fieldglass, Powerbase, Click Commerce, and Taleo.
2006-2007 Ferguson Enterprises, Savannah, GA
This position comprises of preparation of commercial bids to contractors, assisting my company with the legal terms and contracts in the bidding process and advising of any legal ramifications that may present itself. Daily activities include, procurement of plans and specifications, follow up on commercial bids, as well as writing programs and documents in Microsoft Word, Excel and Power point. My daily routine required excellent customer relation skills, multi-tasking abilities, and strong time management skills. Extensive knowledge of plumbing was essential as we all took turns running the parts counter. My attention to detail was proven when I received a letter of commendation from the Chief Marketing Officer, Customer Service Manager as well as my Branch Manger.
1998-2006 Manufacturers Agents, Inc., Atlanta, GA
Administrator of Commercial Quotes for Plumbing, Plumbing Technical Support, Customer Service, with daily use of Nextrend, GUI. Job responsibly included management of Quote department, Administrative duties for both Business owners, memorandums, screening phone calls and taking messages, scheduling business trips and travel, reviewing legal documentation, and assisting Engineers specify my plumbing products through technical support and or rewriting specifications. My positions employed my legal training, management skills and ability to multi-task, as well as organize. Accomplishments consisted of complete reorganization of quote department, including quotes and file system. Sunbelt Marketing acquired Manufacturers Agents in February 2005.
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Education
Legal Studies at Central Pennsylvania BS
T&S Brass Representative Training
Chicago Valve and Sensor Course
Graduate Newport High School
Relevant Experience
Was raised in a self-employed family business. Seven years of Administrative Assistant experience. Expert in state and ADA building codes, as well as legal research and contracts.
References Available Upon Request
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